Windows 10: I'd appreciate some guidance to resolve my Blue Screen issues

Discus and support I'd appreciate some guidance to resolve my Blue Screen issues in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello Everyone, About twice a day I get a system crash. I don't know what causes them and I don't know what happens. I can leave the system on and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AstnPwrs, Jul 29, 2020.

  1. AstnPwrs Win User

    I'd appreciate some guidance to resolve my Blue Screen issues


    Hello Everyone,


    About twice a day I get a system crash. I don't know what causes them and I don't know what happens. I can leave the system on and it can be idling and it will crash, or I could be doing something and it will crash.


    I really don't know how to start with troubleshooting the problem. I started to read up on this, but I was overwhelmed with what was required and what I would need to do.


    So, if someone would be kind enough, can you walk me through the process of what I should do to find out what is causing the issue?


    Thank you in advance.


    I'd appreciate some guidance to resolve my Blue Screen issues 14d72719-c1bf-43bc-9db8-8c8797dd064e?upload=true.png

    :)
     
    AstnPwrs, Jul 29, 2020
    #1

  2. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Jul 29, 2020
    #2
  3. Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Jul 29, 2020
    #3
  4. I'd appreciate some guidance to resolve my Blue Screen issues

    Blue screen issue on windows 10

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on windows 10.

    I understand your concern and will help you with the issue.

    To begin with troubleshooting I would like you to answer the following question:


    • Could you please provide the make/model of your laptop?
    The issue might occur due to Viruses, or something changing/deleting
    in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    AmritaBhattacharjee1709, Jul 29, 2020
    #4
Thema:

I'd appreciate some guidance to resolve my Blue Screen issues

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