Windows 10: Identifying network...

Hello everyone

My laptop automatically updated recently April 4th and when it restarted i noticed that i don't have an internet connection.

So the first thing I did was to uninstall the latest update i think it was Kb4549951 but nothing changed.

Then i used the restore point that windows had automatically created before installing the update but still nothing changed.

And i tried to use CMD ipconfig tool but it doesn't work either.

Also when i want to check the network details from the adapter properties the window froze.

When i boot into Safemode i have internet connection and it works perfectly but that's it.

I don't know what to do.

And btw there are all these vpn adapters that i can't seem to uninstall since they keep getting back instantly.

FYI; i used the troubleshooting but it didn't find any problem.

:)

 

Windows 10 Networking Issue: After Windows Reset I can connect to network but no internet

Thank you for the update. For us not to repeat the troubleshooting steps you've already performed, could you tell us the troubleshooting steps that you've already performed?

Also, we suggest trying to run the Network troubleshooter to help with your issue. To do that, follow the steps below:

• Type Network troubleshooter in the Cortana search box.
• Then select Identify and repair network problems.
• Follow the steps in the troubleshooter and see if it fixes the problem.

Get back to us and give us an update.

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

Printer Network Bridge Not Identifying Computer

Hi Bryan,

Thank you for the update on the issue.

If issue persists, then try the steps provided below and see if it helps.

Method 1:

I suggest you to try running Printer troubleshooter and check if it fixes the issue. To do so kindly follow the below given steps:

• Type troubleshooting in the search bar.

• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Printer.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2: Change permissions

I would suggest you to check if the user account has permission to print and manage the printer. Refer these steps:

a) Press Windows key +C, select control panel

b) Under Hardware and devices, select view devices and printers

c) Locate your printer and right click

d) Click on the Printer properties from the menu and select security tab

e) Select your user account name from the list of user accounts

f) Make sure that all the check boxes against the permissions are marked as “Allow”.

If the permission is already set as “allow”, then this could be a network setting issue. Check if your account is configured correctly to the network and check the network options.

Method 3: Re-install the printer

If the permission settings and the network settings are set correctly and yet you are facing this issue, I would suggest uninstall and re-install the printer and check. You can follow the steps provided below to do so:

Note: Please make sure that you have the setup file for the driver of the printer before uninstalling the current version.

a) Press Windows and x key together and click on Device Manager.

b) Locate the printer driver and expand the driver icon.

c) Right click on the driver icon and click on Uninstall.

d) Follow the onscreen instructions to uninstall the driver.

e) Locate the setup file of the driver for the printer.

f) Double Click on the setup file and follow the onscreen instructions to reinstall the driver.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



Regards,