Windows 10: Identifying root cause of BYOD

Discus and support Identifying root cause of BYOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I've got a computer with a BYOD about every half an hour or less. So far I have: Looked up BYOD codes and tried the following: 1. Rolled back... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JoeNorth, Jun 7, 2020.

  1. JOENORTH
    JoeNorth Win User

    Identifying root cause of BYOD


    Hi,

    I've got a computer with a BYOD about every half an hour or less.

    So far I have:

    Looked up BYOD codes and tried the following:

    1. Rolled back drivers for ones updated before the BYOD started occuring

    2. Applied outstanding Windows Updates

    3. Checked for any BIOS and firmware updates non available

    4. Stopped fast boot

    5. Run the PC in safe mode

    6. Attempted to analyse the minidump file with BlueScreenView - doesn't provide any more info to google

    7. Changed settings to force full memory dump but it doesn't write one


    Any ideas of what to do next? It would be good to identify failing component but not sure how!

    Memory dump files here


    Thanks.

    :)
     
    JoeNorth, Jun 7, 2020
    #1
  2. FAITH
    Faith Win User

    Root Cause of Reboot Issue Identified; Updated Guidance for Customers

    https://newsroom.intel.com/news/root...-and-partners/
     
    Faith, Jun 7, 2020
    #2
  3. DESIREE YAU
    Desiree Yau Win User
    Mouse cursor jumps when working in background

    Hi,

    Based on the description that you provided, there may be a corrupted file or misconfigured settings on the computer. Moreover, for us to fully identify the root cause, we need to get additional information. Kindly answer the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • Have you performed the suggested troubleshooting steps found on the link that you provided? If so, may we know the result?
    • When did you notice this issue?
     
    Desiree Yau, Jun 7, 2020
    #3
  4. ANDRETEN
    AndreTen Win User

    Identifying root cause of BYOD

    Root Cause of Reboot Issue Identified; Updated Guidance for Customers

    And also...

    security-center.intel | dvisory
     
    AndreTen, Jun 7, 2020
    #4
Thema:

Identifying root cause of BYOD

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