Windows 10: Idle Mouse Freezing

Okay so while i'm typing this i have to move the mouse because if i leave it idle my laptop will freeze the cursor on my screen stops and the time and battery is frozen if i plug in my laptop it doesnt show its plugged in as charging i can't do anything other than hard shut down yes i've tried the ctrl + shift + esc I even did a cmf check to see if i had any corrupted things but it showed it was fine i figured maybe it was the event viewer logs so i cleared that after doing all this i thought i fixed the issue but while watching netflix i was laying down and i left the mouse alone thinking i didnt need to move it anymore it ended up freezing sometimes it goes fine for 5 minutes without freezing sometimes it goes longer but it freezes in the end i've used compressed air thinking the fans and keyboard needed cleaning and that didnt work I have an Asus laptop a Windows 10 Home I would really appreciate if someone was able to help me out oh and i got this laptop Last Year

:)

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Mouse freeze after very short idle

Hi,

Outdated drivers is one of the possible reasons why you're experiencing this issue. We suggest running the hardware troubleshooter to isolate the root cause of the issue and provide the appropriate fix for it. Kindly follow the steps below:

• Open Settings.
• Choose Update & security, then click
  Troubleshoot.
• Under Find and fix other problems, click
  Hardware and Devices.
• Click Run the troubleshooter tab and follow the on-screen instructions.

We also recommend updating the driver for your mouse using the steps on this article:Update drivers in Windows 10.

We'll wait for your response about this matter.

 

PC freezes, no mouse or keyboard functions work after idle for awhile. What could be wrong?

3 month old Dell with SSD and HDD drive, Windows 10, freezes after a short time of being idle.

It wakes up enough so I can see my home screen view, but my wireless mouse nor my wireless keyboard can type or click anywhere.

I tried plugging in a 'corded' mouse.......no go.

NOTE* It has done this only 3 times, so hard to recreate.

Suggestions?

thank you!