Windows 10: IE 11 crashing

Getting pretty regular "IE has stopped working........"
The only data I have is what's in the Event Viewer log.
Tried to give MS feedback but when I do what they say, "Type Windows Feedback in the Search....",
it just takes me to a Google Search for, "Windows Feedback".

Here's log info if anyone here is interested:
IEXPLORE.EXE 11.0.9841.0 54139edb jscript9.dll 11.0.9841.0 5413a25a c0000005 001598be 630 01cfe02a3be74209 C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\SYSTEM32\jscript9.dll 7fbfbfdc-4c1d-11e4-bea3-bcee7b235c6d

Would be nice to get this info to the devs.

:)

 

IE 11 crashes

To assist you better, kindly answer these questions:

• Have you made any changes to your computer prior to this issue?
• Is there any update after you try the troubleshooting steps that we have provided?
• Have you tried to update your Windows and see if you will still experience the same issue?

Regards.

 

IE 11 crashes

Hi Eric,

Thank you for replying on my above query.

I will surely try the above solution.

I just have one question regarding this issue. While searching in google about this issue I came across one

site where they have mention similar error.

In that they have mention that this error is due to
Atlthunk.dll library and Microsoft has confirmed that this is a bug and It should be fixed in Windows 10 RS2. Also there will be no fixed for older OS version.

you can find it in below url

Random crashes on Windows 10 64bit with ATL subclassing

If that is the case has the fixed been released by Microsoft, and for which OS version?

Thanks for your help

Rosy

 

have you tried updating Java? there's very little information available apart from the driver for Java causing memory exception code(c0000005), so first step, try to re-install Java Install Java in Internet Explorer - Windows Help

 

Please do the following (haven't tried this in Win10 yet):
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

Also, search your hard driver for files ending in .dmp, .hdmp, and .mdmp
There may be crash reports buried deep in the file structure.
If you find them, zip them up and upload them with your next post.