Windows 10: If I completely reset my computer will my purchases on the Microsoft store deleted?

Discus and support If I completely reset my computer will my purchases on the Microsoft store deleted? in Windows 10 Software and Apps to solve the problem; I had an issue with my computer a few days ago that I couldn't fix until I fully reset my computer, now when I attempted to re-download Minecraft... Discussion in 'Windows 10 Software and Apps' started by SamuelGonz, Jun 28, 2021.

  1. If I completely reset my computer will my purchases on the Microsoft store deleted?


    I had an issue with my computer a few days ago that I couldn't fix until I fully reset my computer, now when I attempted to re-download Minecraft through the store as I did previously, it shows nothing in my purchased section. I had other apps and games bought/downloaded before so I was wondering if there was a way to either get my games back or at least be reimbursed for this issue.

    :)
     
    SamuelGonz, Jun 28, 2021
    #1
  2. Brink Win User

    Microsoft's 'One Store' takes a step towards completion


    Read more: Microsoft takes a step towards completion
     
    Brink, Jun 28, 2021
    #2
  3. Microsoft account purchase information.

    Hi Robert,

    A corrupted game file is one of the possible reasons why you don't see any information with all of your Microsoft games. To help you resolve this concern, we suggest that you follow the steps below:

    Step 1: Sign out your account from the Windows Store. Here is how:

    • Open the Store app.
    • Click/tap on the user icon, and click/tap on Microsoft account that you are currently signed in to the Store with.
    • Click/tap on the Microsoft account again.
    • Click/tap on the Sign out link.

    Step 2: Reset Store cache. Follow the steps below:

    • Press the Win+R keys to open the Run dialog.
    • Type WSReset.exe, and click/tap on OK.

      Note: The WS tool resets the Windows Store without changing account settings or deleting installed apps.
    • The Store and a command prompt will now open without any message. The command prompt will automatically close when the Store cache has been reset.

    Step 3: Sign in your account to the Windows Store.

    • Open the Store app.
    • Click/tap on the user icon, and click/tap on Sign in.

    Should you need further assistance, feel free to post back anytime.
     
    Wilfred Mac, Jun 28, 2021
    #3
  4. lx07 Win User

    If I completely reset my computer will my purchases on the Microsoft store deleted?

    Windows Store Reset

    Why did you delete them?

    It wasn't working for me, set up as live tile but not updating the picture. I then went to featured app in the store as you suggested, then ran wsreset and it started working.

    Was that your steps? I did read them but I forgot what they are now and I seem to have only done 2 steps.
     
Thema:

If I completely reset my computer will my purchases on the Microsoft store deleted?

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