Windows 10: If I have 'encryption' on in Windows, it can't use windows defender offline scan

I tried Windows Defender 'offline' scan. It signed out, like it is supposed to do, but it could not run because a screen came up that claimed that I had 'encryption' on I didn't know that I had turned it on. The screen gave me a choice: either I could enter a code, or just click 'skip'. I clicked 'skip' and the computer went straight to Windows, without doing a scan.So, my question is - should I just turn off encryption, wait until all the files are unencrypted, and then try again?Or is this unexpected behavior? Should Windows Defender be able to cope with encrypted files?Thanks,

:)

 

Unable to perform Windows Defender Offline scan with BitLocker encryption turned on

Hello,

I am using password and not USB with unlock key to unlock BitLocker encryption on my computer, but when my computer restarts to perform Windows Defender Offline scan, it requires me to use USB with unlock key to unlock the BitLocker encryption and there
is no other option for me to choose. As a result, I can't unlock my computer and perform the Windows Defender Offline scan now. Does anyone know how to change the unlock option of BitLocker encryption to using password before the Windows Defender Offline scan?

 

Defender Periodic Scanning or Offline Scanning?

That link does suggest it's useful to use Defender offline scanning in addition to periodic scanning and a third party real time anti virus (e.g. Kaspersky).

 

offline scan by win defender

Hi,

To further assist you with your concern with Windows Defender, follow the steps below:

• Open the Run window by pressing Window + R button.
• Then type services.msc and hit "Enter".
  
• Look for Windows defender service in the list and right click on it and select start.
• Once Windows defender is opened try to do the offline scan on that window.

Let us know how it goes.