Windows 10: If I leave it for few seconds it will turn off

Discus and support If I leave it for few seconds it will turn off in Windows 10 Software and Apps to solve the problem; Hello I have a problem with my device surface pro7, if I leave it for few seconds it will turn off, and never go to sleep mode anymore even if I close... Discussion in 'Windows 10 Software and Apps' started by N.998866, Sep 11, 2023.

  1. N.998866
    N.998866 Win User

    If I leave it for few seconds it will turn off


    Hello I have a problem with my device surface pro7, if I leave it for few seconds it will turn off, and never go to sleep mode anymore even if I close the cover the keyboard I did a reset and formatting the hardware but nothing changes

    :)
     
    N.998866, Sep 11, 2023
    #1
  2. DAVEM121
    DaveM121 Win User

    My Laptop turns off after 5 seconds....

    Hi Norelle, can you please try the following steps for me:

    • Remove the battery
    • Disconnect the Power lead
    • Press and hold the Power Button for 30 seconds
    • Connect the Power lead
    • Re-insert the Battery
    • Turn your System on
     
    DaveM121, Sep 11, 2023
    #2
  3. SWAPNA S
    Swapna S Win User
    Second monitor turned black, worked before

    Hi Hendrik,

    I appreciate you for trying the troubleshooting steps.

    I will certainly help you with the issue you are experiencing with the display on second monitor.

    This issue might be related to the Intel HD Graphics 3000.

    Provide us the additional information to assist you better with this issue:

    • What is the exact error message/ error code of this issue?
    • Have you made any changes to the operating system prior to this issue?
    Please follow below mentioned steps to fix the issue:

    I suggest you to download and install the latest Intel HD Graphics 3000 drivers from the manufacturer's website and check if it helps.

    Refer to the below link:

    https://downloadcenter.intel.com/search?keyword=HD+Graphics+3000

    Please get back to us, if you are still experiencing with the display on second monitor.

    Thank you.
     
    Swapna S, Sep 11, 2023
    #3
  4. MURALIDHAR_G
    Muralidhar_G Win User

    If I leave it for few seconds it will turn off

    Stuck at OneDrive screen during Surface Pro 6 initial setup

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Try the below suggested steps.

    Method 1

    1. Unplug all the external devices except Mouse and Keyboard.
    2. Try to reboot the device and check the status of the issue.
    Method 2

    I would suggest you to perform Power drain by following the suggested steps.

    1. Press and hold the Power Button down for 30-40 seconds.
    2. Hold the Volume Rocker up and Power ON for almost 20 second.
    3. Release the power button and wait for next 10-15 seconds.
    4. Press the power button to turn on your Surface and check the status of the issue.

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Sep 11, 2023
    #4
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If I leave it for few seconds it will turn off

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