Windows 10: If Rts Per.sys is what fails how can I resolve it

Discus and support If Rts Per.sys is what fails how can I resolve it in Windows 10 Drivers and Hardware to solve the problem; Blue screen https://answers.microsoft.com/en-us/windows/forum/all/if-rts-persys-is-what-fails-how-can-i-resolve-it/e1fa6e4b-d190-4ebc-b20b-914548592107 Discussion in 'Windows 10 Drivers and Hardware' started by wasiu basit, Feb 16, 2025.

  1. WASIU BASIT
    wasiu basit Win User

    If Rts Per.sys is what fails how can I resolve it


    Blue screen

    :)
     
    wasiu basit, Feb 16, 2025
    #1
  2. SLARTYBART
    Slartybart Win User

    Windows 10 fails to update


    Thanks,

    The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

    The error code suggests corruption in the CBS manifest:
    Try these steps one at time until the issue is resolved or you run out of steps.

    Is Windows activated?
    No? Activate Windows 10

    Launch Command Prompt (Admin)
    enter the following line
    reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
    If DisableWindowsUpdateAccess REG_DWORD 0x1

    launch regedit
    navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
    change the value of DisableWindowsUpdateAccess to 0
    exit regedit
    exit Command Prompt

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Restore health to the component store
    DISM - Repair Windows 10 Image
    Step 6. To Use DISM /RestoreHealth /Source:wim Command
    - OR -
    Step 7. To Use DISM /RestoreHealth /Source:esd Command
    Check System Files
    SFC Command - Run in Windows 10
    Read the front material, then
    follow >> OPTION THREE <<
    To Run SFC /SCANNOW Command in Windows 10

    If there are integrity issues reported on screen,
    Follow the instructions in >> OPTION FIVE <<
    To View Only the "SFC" Scan Results from the CBS.LOG

    If there are no integrity errors, Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Paste the following line into the address bar of File Explorer
    Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
    Press Advanced
    Select Run as administrator
    Press Next

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Automatically reset Windows Update components
    Download and run MS Windows Update diagnostic cab (direct download)

    Launch Windows Update

    Try the next suggestion if the issue is not resolved.

    Manually reset Windows Updates via batch file

    Windows Update - Reset in Windows 10

    Launch Windows Update
     
    Slartybart, Feb 16, 2025
    #2
  3. THOFIKHAHAMAD
    ThofikhAhamad Win User
    Failing to update these KB 3135782, KB 890830 and KB 3135173

    Hello,

    • Did you tried the above steps suggested by Ruth Buruga?

    If not, I suggest you to try these steps and check if it could help in resolving the issue.

    Kindly get back to us with the outcome to assist out further.

    Thank You.
     
    ThofikhAhamad, Feb 16, 2025
    #3
  4. SLARTYBART
    Slartybart Win User

    If Rts Per.sys is what fails how can I resolve it

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Feb 16, 2025
    #4
Thema:

If Rts Per.sys is what fails how can I resolve it

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