Windows 10: igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers

Discus and support igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, Recently after I sold my Gtx 1070 GPU and start to use i5 6500 integrated graphics Intel 530 on Windows 10, my PC is experiencing a few BSOD... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kikstyo, Oct 14, 2016.

  1. Kikstyo Win User

    igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers


    Hi,

    Recently after I sold my Gtx 1070 GPU and start to use i5 6500 integrated graphics Intel 530 on Windows 10, my PC is experiencing a few BSOD caused by driver igdkmd64.sys and caused by address ntoskrnl.exe. Besides getting BSOD or crash, my screen also flickers to black for 0.5 seconds at random times (Maybe 0-5 times a day). This did not happen when I was using Dedicated graphics and the problem came 1 day after I switched to Integrated graphics so I don't think the problems ties to monitor, memory, psu or ssd.

    Things I already tried but did not help:
    Reformat PC
    Update to latest Intel 530 vga driver
    Ran SFC /scannow (No errors)
    Ran Memory diagnostic test (No errors)

    It did not BSOD or flicker for one day so I thought it's fixed but on the third day, the flickers and 2nd BSOD appeared so I really hope someone could help. Thanks.

    Attachment 106001

    :)
     
    Kikstyo, Oct 14, 2016
    #1
  2. JLwin Win User

    igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers

    My motherboard model is MSI B150i Gaming Pro AC ITX. I'm currently monitoring with Intel 530 graphics driver 20.19.15.4360 since the latest and stock driver did not work.

    EDIT: 4360 driver still cause BSOD

    dmp files:

    1st Bsod - https://1drv.ms/u/s!AnJHYLxl41K3hyJfsWreW1oFOsgr

    2nd Bsod - https://1drv.ms/u/s!AnJHYLxl41K3hyN33We3DdeUuXXe

    Driverview report:

    https://1drv.ms/t/s!AnJHYLxl41K3hyBkIyAFPMsK0fVj

    System Information report:

    https://1drv.ms/t/s!AnJHYLxl41K3hyGDZUdR840nR9Me
     
    JLwin, Oct 14, 2016
    #2
  3. igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers

    Please upload no more than three copies
    of your dump files that were created during the last 14 days as shared files to your OneDrive with a link here.




    Dump files are usually found at c:\windows\minidump. You may need to change your settings in Windows to be able to see the files. To show hidden files select the keyboard shortcut
    Win+S, type File Explorer Options in the Search box and click Folder Options in the drop down menu. Select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and
    "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.



    What is your computer make and model? If not a branded computer what is your motherboard make and model?



    Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
    to work with.

    DriverView: Loaded Windows Drivers List



    Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
    Win+R, type msinfo32 and press the ENTER
    key. Select File, Export and give the file a name noting where it is located.
    Files in the txt file format are preferred. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information
    is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



    For help with OneDrive see paragraph 9.3:

    gerrys template
     
    Gerry C J Cornell, Oct 14, 2016
    #3
  4. axe0 New Member

    igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers

    Hi Kikstyo,

    Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Intel. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 106450
     
Thema:

igdkmd64.sys/ntoskrnl.exe BSOD & Black screen flickers

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