Windows 10: I'm adding a printer but am prompted that the driver is not available. I have restarted but...

Windows 10

Installing HP Officejet Pro all-in-one

Already got wireless connected

Not super computer literate

:)

 

Adding unlisted printer to the Win10 list

!'m not sure how I did it but all seems well now. It was something like Deacon suggested plus a re-boot or two. It's now listed as a printer, not as unspecified.





Update the list still doesn't work.

Thanks for your support.

PS MS's Update catalogue is very useful. E.g. Microsoft Update Catalog

 

Printer not being added

Hello,

If you're unable to connect to your printer or print in Windows 10, we recommend following the steps in this
article to try and fix the problem. Since you keep on getting the "Windows doesn't has a network
profile for this device" error, we also suggest installing the driver for your printer. You can follow the steps below:

1. Press Windows key + X > Device Manager.
2. Click the drop-down menu for Printers > right-click on your printer's name > Properties.
3. Go to Driver tab > Install > OK.
4. Restart your computer after doing these steps.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Unable to remove a printer gone in "Unspecified" group

An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

• Press Windows key + R.
• Type devmgmt.msc and press enter.
• Locate the printer driver and uninstall it.
• Restart the computer.

Keep us posted.