Windows 10: I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have...

Discus and support I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have... in Windows 10 Gaming to solve the problem; As stated in the title,I am looking up the card referenced in the bank statement but on the Microsoft payment options page there is no payment posted... Discussion in 'Windows 10 Gaming' started by aztralcowboy, Mar 7, 2025.

  1. I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have...


    As stated in the title,I am looking up the card referenced in the bank statement but on the Microsoft payment options page there is no payment posted in the last 60 days. I had not noticed this charge being that it is small, the dent was never really noticed. Today, I looked at my statement and realized i've been charged this amount for a total of $66.00. I need this fixed.Assistance would be appreciated.

    :)
     
    aztralcowboy, Mar 7, 2025
    #1

  2. Toshiba Laptop Not Holding Battery Charge

    attached is a pic of the internal of the laptop there does NOT appear to be a CMOS battery what should my next steps be? - fully charge existing battery and see if i remove it and install back teh next day whether its still fully charged? - charge the battery for 18 hours to charge the internal CMOS battery? - suggestions please as Im not sure
     
    bartjunited, Mar 7, 2025
    #2
  3. Surface pro 6 does not charge beyond 68%

    Hi everyone,

    For the last 6 months or so, I have noticed that y Surface Pro 6 (with Windows 10 Enterprise) is not charging beyond 68%. Its says 'plugged in' but does not charge the battery. It also gets very hot, feels like the battery is resisting
    the charge or something. The fan is also turned on.

    I have performed the following actions:

    • Removed the Microsoft ACPI battery and reinstalled it
    • Changed the surface charger to a colleagues' one

    Both did not help.

    Can anyone suggest a solution?

    Warm Regards,

    Shiv

    ***Moved from: Windows 10 / Performance & system failures***
     
    ShivaramVenkatesh, Mar 7, 2025
    #3
  4. I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have...

    Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    I'm being charged  monthly but when I investigate the charge, the dashboard says I have... pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Mar 7, 2025
    #4
Thema:

I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have...

Loading...
  1. I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have... - Similar Threads - I'm being charged

  2. I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have...

    in Windows 10 Software and Apps
    I'm being charged $6 monthly but when I investigate the charge, the dashboard says I have...: As stated in the title,I am looking up the card referenced in the bank statement but on the Microsoft payment options page there is no payment posted in the last 60 days. I had not noticed this charge being that it is small, the dent was never really noticed. Today, I looked...
  3. Can I speak to an agent? I'm being double charged on my account monthly.

    in Microsoft Windows 10 Store
    Can I speak to an agent? I'm being double charged on my account monthly.: I have a history of being double charged on my account monthly. I need to speak to someone about this.* Changed to a question* Original title: can I speak to an agent...
  4. I am receiving a monthly charge that says GOOGLE*Microsoft recurring debit card charge,...

    in Microsoft Windows 10 Store
    I am receiving a monthly charge that says GOOGLE*Microsoft recurring debit card charge,...: There are two charges on my debit account. I have contacted Google and they do not recognize these charges.Charge #1 $7.49 from 1/8/2024Charge #2 $7.49 from 2/8/2024Both charges say "GOOGLE* Microsoft g.co/helppay# CA recurring debit card chargeI do not remember ordering...
  5. I am receiving a monthly charge that says GOOGLE*Microsoft recurring debit card charge,...

    in Windows 10 Gaming
    I am receiving a monthly charge that says GOOGLE*Microsoft recurring debit card charge,...: There are two charges on my debit account. I have contacted Google and they do not recognize these charges.Charge #1 $7.49 from 1/8/2024Charge #2 $7.49 from 2/8/2024Both charges say "GOOGLE* Microsoft g.co/helppay# CA recurring debit card chargeI do not remember ordering...
  6. I am receiving a monthly charge that says GOOGLE*Microsoft recurring debit card charge,...

    in Windows 10 Software and Apps
    I am receiving a monthly charge that says GOOGLE*Microsoft recurring debit card charge,...: There are two charges on my debit account. I have contacted Google and they do not recognize these charges.Charge #1 $7.49 from 1/8/2024Charge #2 $7.49 from 2/8/2024Both charges say "GOOGLE* Microsoft g.co/helppay# CA recurring debit card chargeI do not remember ordering...
  7. how do I investigate a charge

    in Windows 10 Gaming
    how do I investigate a charge: My credit card is being charge $8.25 monthly by Microsoft. I have a couple MS accounts, but I have looked at all of them and I don't see the source of this charge. Is there a way to track down a charge using the credit card that is being charged? Thanks,Randall C Thomas...
  8. how do I investigate a charge

    in Windows 10 Software and Apps
    how do I investigate a charge: My credit card is being charge $8.25 monthly by Microsoft. I have a couple MS accounts, but I have looked at all of them and I don't see the source of this charge. Is there a way to track down a charge using the credit card that is being charged? Thanks,Randall C Thomas...
  9. how do I investigate a charge

    in Windows 10 Installation and Upgrade
    how do I investigate a charge: My credit card is being charge $8.25 monthly by Microsoft. I have a couple MS accounts, but I have looked at all of them and I don't see the source of this charge. Is there a way to track down a charge using the credit card that is being charged? Thanks,Randall C Thomas...
  10. monthly charges

    in AntiVirus, Firewalls and System Security
    monthly charges: each month since january 2021 my personal account has been charge 16.23. what is this charge for. I need it stopped. https://answers.microsoft.com/en-us/protect/forum/all/monthly-charges/b470ec6c-fafc-42c6-9509-e4769600eafc