Windows 10: I'm getting frequent crashes on my computer blue screen

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d4 0xfffff8045eaeedd0, 0x0000000000000002, 0x0000000000000001, 0xfffff8044763221f. A dump was saved in: C:\WINDOWS\Minidump\031624-14828-01.dmp. Report Id: e6bc4a47-eb65-49fa-a756-21efe6946623.Minidump:https://drive.google.com/file/d/1BYvVhrJATYPKCf2Sog-WNN3Bcsvam5U4/view?usp=sharing

:)

 

Frequent Blue Screen error on computer

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



However, please let us know:

• 
  When exactly are you getting the Blue Screen error?
  
• 
  What is the error message you receive?
  
• 
  Are you aware of any changes made to the computer recently?
  
• 
  What is the make and model of the computer?
  

I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
mentioned below:

1. 
   Press
   Windows key + R, to open Run dialog box.
   
2. 
   Type
   mdsched and click on OK.
   
3. 
   Click on
   Restart now and check for problems.
   

Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

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Blue Screens & Computer Crashes

I keep getting Blue Screens that crash my computer. Many different "codes" come up to tell support techs. Many trusted techs tried by remote access to my computer. None succeded(sp?). I came to the Community and found several suggestions and a tech came
on to chat and was authorized to gain remote access. Afterwards, I had no blue screen crashes for a day & just now had another blue screen.

Can someone help?