Windows 10: I'm getting "my computer has been locked up. My IP address has been used to visit website...

I'm getting "y computer has been locked up. My IP address has been used to visit web sites that contain identity theft virus. Call support tb833-784-7766

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Finding IP address

Hello,

Thank you for writing to Microsoft Community Forums.

I suggest you to follow the steps mentioned below to find printer’s IP address:

1. Type Devices and Printers in the Windows search bar.
   
2. Select on the printer and click on
   Manage.
   
3. Click on the Ports tab.
   You will be able to find printer’s IP address under the ‘Ports’ tab.
   

Few printers also have a “Test print” option on the printer. When you print a test page from network printer, the page shows the IP address along with other details.

Note: If it is set on DHCP mode the IP address will constantly change.
The IP address is assigned automatically by your router using a protocol called DHCP.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

Two computers on network with same IP address

Hi Bob,

You might be getting this error because more than one computer is using the same IP address, which is resulting in a conflict. If you are setting IP addresses manually using static IP addresses, it is important to check that each
network device has a unique IP address.

If your router automatically assigns IP addresses using DHCP, you can try releasing and renewing your computer's IP assignment by following the steps below:

• Click Start.
• Type cmd in the search box, and then press Enter.
• At the command prompt, run the following commands in the listed order:
  • Type ipconfig /release and press Enter.
  • Type ipconfig /renew and press Enter.

We also recommend that you check your router settings for any conflicts in the DHCP settings. Additionally, check the manufacturer's website or support page for an updated driver for your router.

Update us with the outcome and if you need further assistance.

 

IP ADDRESS

This problem usually sorts itself out automatically, but see the following for some suggestions:

https://www.online-tech-tips.com/computer-tips/ip-address-already-in-use/

If you keep getting these notifications, chances are that some device on your network is configured to use a static IP address that is within the range of addresses allocated by your router's DHCP server.

If you need some help in sorting out a situation like this, please provide the following information:

• the make and specific model of your router
• the make and specific model of every device connected to your network, including printers, TV set top boxes, Internet of Things (IoT) devices, etc.

If you have many devices connected to your network, download and run Advanced IP scanner (Advanced IP Scanner - Download Free Network Scanner.). This will list all of your currently-connected
network devices and show their IP addresses.