Windows 10: I'm getting this error for a website that I previously could access, please assist

You don't have permission to access "http://www.sephora.de/" on this server.Reference #18.c9f21502.1745677232.7386bbf9https://errors.edgesuite.net/18.c9f21502.1745677232.7386bbf9

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Getting access denied on some websites

Hi Debbie,

The issue you have encountered may be due to a website is not a trusted website or the website is a secured site. For us to better assist you with the access denied on websites, we'd like to ask a few questions.

• Have you made any changes to your computer before experiencing this issue?
• What is the exact error message when accessing a website?
• Have you tried updating your computer? It could be that there are missing features on your current system that needs to be installed. If you haven't updated your computer yet, try updating it. It will do the trick.
• What troubleshooting steps have you done so far?

Looking forward to your response.

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

Internet explorer will not access any websites

Hi Bill,

To better assist you, we would like to get the following information:

• Were there any changes made before experiencing this issue?
• Are you getting any error messages when trying to access websites in Internet Explorer 11?
  
• Do you experience the same issue when you use a different browser?
• What troubleshooting steps have you tried so far?
  

For troubleshooting steps to help resolve the issue with accessing websites in Internet Explorer 11 with your Windows 10 computer, you can refer to

Jessen P's post by clicking this
link.

Looking forward to your reply.

Thank you.