Windows 10: Im getting this error when i open a PDF in Adobe

Windows Application errorthe instruction at 0x00000000577C8E6D referenced memory at 0x000000000000000018. The memory could not be read.How do i fix please?

:)

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

https://forums.adobe.com/community/adobe_reader_forums



Thank you.

 

Microsoft Print to PDF creates a file that Adobe is unable to open

In my case, I use Microsoft Print to PDF for mostly emails in MS Outlook 2016 with Windows 10. I have no problems opening most PDFs with Adobe Acrobat Reader DC. The ones that do get the OP's error message when opened in Adobe Reader seem to be the ones heavy
with HTML. When I try to open those with MS Edge, I get a page that says: Couldn’t open PDF
Something’s keeping this PDF from opening.

• Go back to the last page

 

PDF files is opening on Microsft Edge instead adobe reader

Hi Tresfjording,

To assist you better I would like to know which Window 10 build is installed on the system?

To check Windows version, press Windows key + R, type
winver and press Enter.


Meanwhile, let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

At first, I suggest you to check if any Windows update is pending.

• 
  Type update on the Windows search bar and select
  Check for updates.
  
• 
  Now click on Check for updates button, it will automatically check for the Windows update if any update is pending.
  

Method 2.

If that does not helps, let’s select adobe to open the PDF files.

• 
  Right-click any PDF file.
  
• 
  Click on Properties and under
  Open With click Change.
  
• 
  Now select Adobe from the list and click
  Ok.
  
• 
  Check if Adobe opens all the PDF files.
  

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.