Windows 10: I’m having a problem with hooking up to the internet and it’s a brand new pc

I got my brand new pc today and started setting it up it got my language my country and the my key board style so then it wanted me to connect to a network for for security and internet but for some reason it will not find any internet and only say not connected to Ethernet but my pc can use wifi according to Amazon I’ve tryed restarting my pc restarting my internet and even moved my pc closer to the internet but nothing can someone help me

:)

 

I play slotomaina and it is so slow and jerky and this is A brand new PC

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

1. Which web browser are you using?

2. Have installed all the Windows updates?

3. Have you updated all the divers?

If you’re using internet Explorer I suggest you to follow the steps below and check if it helps.

Windows has a built-in troubleshooter to check and fix issues with Internet Explorer performance. I would suggest you to run this troubleshooter to check if the issue is with your Internet Explorer performance.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run Internet Explorer performance troubleshooter.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Weird problem with brand new mouse

Hi,

The possible cause of this issue might be due to outdated drivers. We suggest that you follow these steps for possible solution:

• Driver updates for Windows 10 and many devices (such as network adapters, monitors, printers, and video cards) are automatically downloaded and installed through Windows Update.
• While it's likely you already have the most recent driver, if you're having trouble with a device, you can try fixing it by updating the driver or reinstalling it. Here's how:

• Select the Start  button, type Device
  Manager, and select it from the list of results.
• Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display
  adapters category, right click your graphics card and select Update Driver.
• Select Search automatically for updated driver software.
• If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

3. If these steps don't work, try reinstalling the driver: Open Device Manager, right-click (or tap and hold) the name of the device, and select Uninstall.
Restart your PC and Windows will attempt to reinstall the driver.

Let us know how it goes.

If you think this was useful, feel free to "mark it as an answer" to help those who are facing the same problem.

 

brand new lap top battery

I ran the troubleshoot power option and it said “Display brightness setting is too high”

but it’s a brand new laptop, i should think I could expect the most from it.

I haven’t tried the next steps uou have suggested yet.