Windows 10: Im having problems with my audio and my mouse

Recently i've detected that by moving my mouse my laptop speaker makes a high pitch noise but nearly inaudible, I research the problem and its cause of the mouse having interferences with my laptop audio


PD: Im not using headphones

My latop is: https://www.msi.com/Laptop/GF63-Thin-10SX-GTX

My mouse is: https://steelseries.com/gaming-mice/rival-100

Is it harmless or it can damage my computer?

:)

 

Random audio stuttering and mouse freezing

I installed the realtek audio driver already. Im not sure why it says that.

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

Audio problem

Hi Sulav,

For us to better assist your concern, we would like to ask for some additional information:

• Did you get any error messages?
• What troubleshooting steps have you done so far?

We suggest that you try to run the
audio troubleshooter. It might be able to fix audio problems automatically.

You can also check the troubleshooting steps provided by Santosh on this

link. Hope it helps.

We will wait for your response.