Windows 10: Im hooked to my router via ethernet cord and my latency pings are still high?

How do i get my latency pings to lower under 20ms I have called my ISP and they said they can't get it to go lower but my work says that it has to be under 20 for my communication system to work properly. Im wondering if there is anything i can do myself to help it??

:)

 

latency ping

Hello JOHNLEIBNITZER, I am Andrew an independent advisor. What did you ping to get this latency? Is your network wired or wireless?

Latency can come from MANY sources, even outside your house out of your control. The internet provider could have a busy network and cause this latency. We can do some a few things in your control to help but may not improve the latency if its out of your control.
46ms ping is not all that bad actually. For example, my home network is 48ms at this time when pinging google.com.

Open the command prompt and enter ping google.com check the results. To try to help you can type ipconfig /flushdns in the command. Unplug the power from the router and your ISPs modem to reboot them. Then ping google.com again.

If you see no improvement as I said it could very well be out of your control what is causing the latency.

Take Care,

Andrew

 

Random High Ping Spikes

Hi

Welcome to Microsoft community.

It sounds like you've already gone through a number of troubleshooting steps to resolve your high ping spikes issue. Since the problem appears to be isolated to your PC, there are a few more things you can check to potentially identify and resolve the issue:

1. Update Network Drivers

Ensure that your network drivers are up-to-date.

1. Open Device Manager by right-clicking the Start button and selecting "Device Manager."
   
2. Expand "Network adapters," right-click your network adapter, and select "Update driver."
   
3. Choose "Search automatically for updated driver software."
   

2. Disable Background Applications

Some background applications can cause high ping spikes by using a significant amount of network bandwidth.

1. Open Task Manager by pressing Ctrl + Shift + Esc.
   
2. Go to the "Startup" tab and disable unnecessary startup programs.
   
3. Check the "Processes" tab to see if any applications are using excessive network resources and close them if necessary.
   

3. Check for Malware

Malware can cause network issues, including high ping spikes.

1. Run a full system scan with Windows Defender or another reputable antivirus software.
   

4. Adjust Power Settings

Sometimes power settings can affect network performance.

1. Open Control Panel and go to "Hardware and Sound" > "Power Options."
   
2. Select "High performance" as your power plan.
   

5. Disable Network Throttling Index

Windows sometimes throttles network performance to prioritize other tasks.

1. Press Win + R to open the Run dialog, type regedit, and press Enter.
   
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile.
   
3. In the right pane, double-click on NetworkThrottlingIndex.
   
4. Set the value to FFFFFFFF (8 Fs) and click OK.
   
5. Restart your computer.
   

6. Use Ethernet Connection

If you're using Wi-Fi, try using an Ethernet connection to see if it resolves the issue.

7. Check Router Settings

Ensure that your router is properly configured and that QoS (Quality of Service) settings are not limiting your PC's bandwidth.

8. Disable Large Send Offload (LSO)

Disabling LSO can sometimes resolve high ping issues.

1. Open Device Manager and expand "Network adapters."
   
2. Right-click your network adapter and select "Properties."
   
3. Go to the "Advanced" tab.
   
4. Select "Large Send Offload V2 (IPv4)" and set it to "Disabled."
   
5. Select "Large Send Offload V2 (IPv6)" and set it to "Disabled."
   
6. Click OK and restart your computer.
   

9. Contact ISP

If none of the above steps work, there might be an issue with your ISP's routing to your specific PC. Contact your ISP for further assistance.

By following these steps, you should be able to identify and resolve the high ping spikes on your PC. If the problem persists, it might be worth checking for any hardware issues with your network adapter or considering a professional diagnostic.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

High Ping Help!!!!

You can try pinging your router to see if ping is excessively high between your computer and it. If it is you may have a faulty Ethernet cable or interference on your wireless network.

Type the following in the command prompt.
Code: ping 192.168.1.1[/quote] You can also substitute IP addresses for various website URLs to see if you get varying pings from different websites.

Code: ping www.google.com[/quote] The "tracert" command is also very useful for discovering where the latency is occurring between you and a designated location.

for example:

Code: tracert www.speedtest.net[/quote] this will give you a list of the amount of time it takes for your data to travel between each device it encounters on its way to www.speedtest.net. This is called a "hop".

If you have a long hop between your modem and the servers at your ISP (look for a hop with your ISP's name somewhere in its name) followed by short hops when the data leaves your ISP's infastructure then you know the trouble is with your ISP and not with your equipment. If you have consistently high ping throughout all hops you could have a malware problem

Knowing where the excess lag is occurring is the first step to figuring out how to fix it.