Windows 10: I'm locked out of desktop

Discus and support I'm locked out of desktop in Windows 10 Software and Apps to solve the problem; I'm locked out of my desktop even though it's the correct Microsoft account information. What are my options... Discussion in 'Windows 10 Software and Apps' started by Ann2025, Apr 19, 2025.

  1. Ann2025 Win User

    I'm locked out of desktop


    I'm locked out of my desktop even though it's the correct Microsoft account information. What are my options

    :)
     
    Ann2025, Apr 19, 2025
    #1
  2. Derrick19 Win User

    Locked myself out of my desktop

    Hi

    Welcome to Microsoft community.

    It appears that you've encountered a situation where your desktop has been locked remotely via the "Find My Device" feature on your Microsoft account. Unfortunately, since this is a security measure implemented by Microsoft to protect your device, resolving this issue might require a bit of effort. Here's a step-by-step guide to help you unlock your desktop:

    1. Sign In as Administrator:
      • You mentioned that you have a laptop as well. If you're signed in as an administrator on that laptop, you can use it to remotely unlock your desktop.
    2. Connect to the Internet:
      • Make sure both your locked desktop and the laptop you're using to unlock it are connected to the internet.
    3. Microsoft Account:
      • On your laptop, go to account.microsoft.com and sign in with the same Microsoft account that you used on the locked desktop.
    4. Find My Device:
      • Navigate to the "Find My Device" section, similar to what you did to lock the device.
    5. Unlock Your Desktop:
      • From the "Find My Device" settings, you should see your locked desktop listed.
      • There should be an option to unlock the device. Follow the instructions to unlock it.
    6. Reboot the Desktop:
      • After unlocking the desktop from the Microsoft account settings, reboot the desktop and try signing in.
    7. Re-Register the Desktop:
      • If you've removed your desktop from your devices list, you might need to re-register it after you regain access. You can do this from your Microsoft account settings.
    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19, Apr 19, 2025
    #2
  3. Dyan Rey Win User
    Windows Spotlight on the lock screen

    Hi,

    There are multiple causes on why you're encountering this issue. To further troubleshoot the issue, we suggest that you disable and re-enable Spotlight. Simply follow the steps below:

    • Right-click on the desktop and open Personalize.
    • Open Lock Screen tab.
    • Under Background, switch from Windows Spotlight to a Picture or the Slideshow.
    • Click OK and close the Window.
    • Now Log off and log in.
    • Navigate to Lock screen and enable Windows Spotlight again.

    Let us know how it works.
     
    Dyan Rey, Apr 19, 2025
    #3
  4. Caring1 Win User

    I'm locked out of desktop

    Throttlestop overclocking Desktop PCs

    Has anybody worked on that suggestion of putting together a list of unlocked CPU's?
    I've got an E.S. E5-2650 that appears to be locked and the BIOS on the Motherboard is locked down even tighter.
    I would like to play with it without buying a new board, CPU's can be cheaper.
     
    Caring1, Apr 19, 2025
    #4
Thema:

I'm locked out of desktop

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