Windows 10: I'm locked out of my Asus VivoBook due to user password login screen can not resetting

I'm locked out of my Zeus VivoBook Windows 11 laptop due to not being able to reset my user pin number

:)

 

Unknown user account at windows 10 login screen

I have the same issue but I have 11 users and now on the log in screen I have 11 user names and 11 of the "password" with the "key" next to them. So, that's 22 logins on the lock screen. The "password" logins are actually the users. I am trying to get rid
of the "password" tabs so only my user names show on the login screen. I checked for the registry folder you mentioned and it is not in the list.

Any other suggestions?

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen

 

Lock vs Login screen screenshot

Hi Josey -

Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!