Windows 10: I'm locked out of my computert. Found my recovery key. When I try to enter a number, the...

Please explain why I can't enter my recovery key.

:)

 

Unable to enter numbers

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on the issue, please reply with the following details:

• Does this issue occur on any specific application?
  
• Are you unable to type any number or just facing issues in typing 5109?
  
• Are you aware of any changes on the computer prior to this issue?
  

In the meantime, I suggest you to check if the NUM lock key is on or not. If not, please press it to turn on NUM lock and try entering the numbers.



Also, you can try turning off Filter keys and check. Please follow the steps mentioned below to turn off Filter keys:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type control and click on
   OK.
   
3. Now, select Large icons for
   View by from the drop down.
   
4. Click on Ease of access.
   
5. Click on Make the keyboard easier to use.
   
6. Clear the check box for Turn on Filter keys.
   
7. Click on OK.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BitLocker Recovery Key can only enter numbers ,not letters

How do I enter the recovery key when the keypad I get is only numbers and the recovery password has both numbers and letters?

 

numbers key will not lock on My hp lapto computer

I tried the suggestion, however it did not work on my HP Laptop. I wish it had.