Windows 10: Im locked out of my own laptop and am not receiving any verification codes

My laptop updated and all of a sudden my PIN to open my laptop is "no longer available due to a change to the security settings on this device" which i never made. Then i try to reset pin through microsoft account and it says i have to varify my account but i never get a verification code email... not in jumk or spam either. not sure if they're asking for an old email that might be linked or what but i dont have that info anymore. Also the phone number linked to it is also old and I dont know what to do. I've been trying to contact microsoft customer support and i cant seem to find any help at

:)

 

Did not receive the Microsoft Account Verification Code

Hi, SHARON.

I'm Jen, I'm also an Outlook account user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're not receiving a verification code for your Microsoft account. If your security info's are up to date, you may be experiencing delays receiving the code which I have also experienced before. But if you have already waited too long and have made a couple of attempts, I suggest following the suggested steps in the "Troubleshooting verification code issues" section on the support page below.

https://support.microsoft.com/en-us/account-bil...

Feel free to share how it went.

Kind regards.

 

verification code

Im on my laptop and it ask me to get verification code on my email however when I try to do the process I wait for couple of minutes and never getting the code.

I'm afraid to redo the process since im afraid that my account will be lock out.

 

Microsoft verification code

How do I remove the Microsoft verification code when trying to log on the 365 portal. The cell number does not exist no longer and lock out of the account because im not receiving the verification code. Need to change payment details.

Have make contact with Microsoft and no one can help me. This is almost a week. Is there anyone that can assist.

Thank you.