Windows 10: I'm not able to log to my account but I still get charged every month

Discus and support I'm not able to log to my account but I still get charged every month in Windows 10 Software and Apps to solve the problem; To whom it may concern or not: I've invested way too much time trying to log in to my previous account. The system locked it, and now even though I'VE... Discussion in 'Windows 10 Software and Apps' started by M.R.P., Aug 10, 2023.

  1. M.R.P. Win User

    I'm not able to log to my account but I still get charged every month


    To whom it may concern or not: I've invested way too much time trying to log in to my previous account. The system locked it, and now even though I'VE TRIED MULTIPLE TIMES TO LOG IT, it won't allow me to. I've already done everything. I even tried calling to the useless telephone you guys provide and THERE'S ONLY AN AI VOICE DOING ANYTHING BUT BEING HELPFUL. To be quite honest, it's ridiculous how you guys are willing to take someone's money, but are not able to have people assisting your OWN CUSTOMERS.

    :)
     
    M.R.P., Aug 10, 2023
    #1
  2. Try3 Win User

    What does a person gain by logging into his computer with a M$ account

    There is a brief explanation of this in the intro section of
    Switch to Local Account - TenForumsTutorials


    I suggest you search ElevenForum for this topic.


    Denis
     
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Aug 10, 2023
    #3
  4. Vesao Win User

    I'm not able to log to my account but I still get charged every month

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Aug 10, 2023
    #4
Thema:

I'm not able to log to my account but I still get charged every month

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