Windows 10: I'm not in a family but it still acts like I am.

As you can see from the images below, I am not in a family but still acts like I am in one. I have recently left one do you think I just have to wait for it to register or do you think I am doing something wrong?

:)

 

ACT Pro 2013 will not open in Windows 10

Hi,

Thank you for posting in Microsoft Community.

The most likely causes on a standalone are a damaged or invalid .pad file or SQL is not running, or is damaged.

I suggest you to follow the steps below and check if the issue persists.

• • 
    Click your Windows Start button, choose Run and type in actdiag.
    

• • 
    When ACT! Diagnostics comes up, click Databases, the Database List.
    

• • 
    Locate your database in the list, right-click on it and select Detach. Make sure you know the filepath to your database before detaching it.
    

• • 
    When the database has been detached, open My Computer (or Windows Explorer) and browse to the location of your database.
    

• • 
    Locate the .PAD file for your database [database name].pad and delete it.
    

• • 
    Reopen ACT!...you will get a message that the last database opened cannot found, then will be taken to the Open Database dialog box.
    

• • 
    At the bottom of this box, change the Files of Type to .adf, browse to the location of your database and double-click on the .adf file for your database.
    

• • 
    You will get a message that ACT! will verify your database, click OK and ACT will reattach your database to SQL and create a new .pad file.
    
  • 
    Hope this helps.
    

 

Family Safety issues

Hi,

Configuration settings may be the possible cause why you're experiencing issues with Family when searching for the device. To assist you better, we'd like to clarify few things:

• When you mention 2 devices on your sons account, do you want to use two devices but using one account?
• Could you provide us a screen shot of family list devices?

In the meantime, we suggest that you check and follow the steps in this articles below on how to set up your Family:

• Set up your family
• Fix family features after Windows 10 upgrade

Keep us posted if you need additional help.

 

When I hit shift + m it acts like the enter key

Hi, I've been having an issue for a couple of months where when I hit shift + m it acts like the enter key whilst holding shift at the same time. This is very annoying when I'm typing things and searching up stuff. Please help me out here.