Windows 10: I'm not receiving 2FA codes from Microsoft at either my cell phone or my email address

Discus and support I'm not receiving 2FA codes from Microsoft at either my cell phone or my email address in Windows 10 Software and Apps to solve the problem; I have two Microsoft accounts...one provided by employer, and one personal account. When I attempt sign on to the Microsoft Learn website, both... Discussion in 'Windows 10 Software and Apps' started by Bill Carmichael, Jan 31, 2024.

  1. BILL CARMICHAEL
    Bill Carmichael Win User

    I'm not receiving 2FA codes from Microsoft at either my cell phone or my email address


    I have two Microsoft accounts...one provided by employer, and one personal account. When I attempt sign on to the Microsoft Learn website, both accounts are using my work email address as the login alias. When I attempt to sign on to my personal account via the URL "account.microsoft.com/account" so that I can change the primary alias on the personal account to my personal email address, none of the two factor authentication methods are working...texts are not making it my phone, emails are not making it to my inbox, and I have no authenticator app that's used with my personal account AFAIK. W

    :)
     
    Bill Carmichael, Jan 31, 2024
    #1
Thema:

I'm not receiving 2FA codes from Microsoft at either my cell phone or my email address

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