Windows 10: I’m not receiving otp codes from Microsoft

I’m not receiving otp codes from Microsoft into either messages or email. Help, please?

:)

 

Microsoft Account Mobile OTP Not Received

I have created a new Microsoft account and added my phone number as a recovery option. But now When I am trying to install anything from Windows Store Microsoft is asking for login and after entering password it's asking for otp but the problem is I didn't receive any otp from Microsoft.

And for the info I have good network connections and it's working fine with others otp verification.

I need to login into my account please help me.

Thanks and Regards,

 

I can't verify my identity in Microsoft Outlook account because I can't receive OTP.

Hi,

Thank you for posting in Microsoft Community

It looks like you're having trouble verifying your identity in your Microsoft Outlook account. Let's work on this together in finding the best possible solution to your concern.

If you're not receiving the OTP, you can try the following steps:



1. Check your spam or junk folder in your email to see if the OTP email was filtered there.

2. Make sure that your email address is correct and up-to-date in your Microsoft account settings.

3. Try using a different browser in requesting the OTP

4. Try connecting to a different network. If you are connected via Wi-Fi, try connecting using Mobile Data or a different network (if available)

Looking forward for your response!

Sincerely,

Leonardo_Y

 

Not able to receive OTP on Nokia Lumia 525

Hello,

I am not able to receive OTP from my bank or any other service provider that uses OTP verification method.

I am using Lumia 525, Windows 8.1.

Any help is appreciated.

Thanks,