Windows 10: I'm not sure how talking to agents work

Discus and support I'm not sure how talking to agents work in Windows 10 Installation and Upgrade to solve the problem; THere was no one waiting to talk to an agent, so I opened the chat. I joined and in the corner it says "Chat is ready", does it means someone will... Discussion in 'Windows 10 Installation and Upgrade' started by TasneemJara, Jun 28, 2020.

  1. TASNEEMJARA
    TasneemJara Win User

    I'm not sure how talking to agents work


    THere was no one waiting to talk to an agent, so I opened the chat. I joined and in the corner it says "Chat is ready", does it means someone will connect soon?

    :)
     
    TasneemJara, Jun 28, 2020
    #1
  2. TOMFOUNTAIN
    TomFountain Win User

    talk to an agent but country is not listed

    I am having activation problems and need to talk to an agent but my country is Barbados and it's not listed
     
    TomFountain, Jun 28, 2020
    #2
  3. AMYBRAMLITT
    AmyBramlitt Win User
    I need to talk to a Microsoft agent. How do I do that?

    I need to talk to a Microsoft agent. How do I do that?
     
    AmyBramlitt, Jun 28, 2020
    #3
  4. SKYTRAILS
    skytrails Win User

    I'm not sure how talking to agents work

    desktop agent tray error message in windows 10

    I tried the following suggestion. When I got to step 4, the list provided no checkmarks to uncheck and the icon for Desktop Agent Tray was a checkmark in a yellow circle. nothing happened when I clicked on the yellow circle with the checkmark. the title
    on the list was Desktop Agent Tray(2) Clicking on the title opened a title beneath the Desktop Agent Tray (2) which did not have the (2)

    the publisher of both titles was CenturyLink Inc and the status for the entry with the (2) was enabled and the status of the other entry was blank. Changing the status to disabled did nothing. the Start up impact was listed as high. There was another
    entry under the two Desktop Agent Tray titles There was an icon then Dw20 with a high start up impact. No where was there a place to uncheck or delete. So far the box which lists the error disappears and there seems to be no problem. I just wonder why
    it is there,



    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    Desktop Tray Agent is a program used by Qwest to update their installer when setting up DSL (Digital Subscribers Line) based connections to computers. I suggest you to follow the steps below and check for the status:

    • Press Windows key + R, type msconfig.
    • Go to Startup tab.
    • Click on Open Task Manager.
    • Uncheck Desktop Agent Tray from the list.
    • Click on Apply and OK.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    skytrails, Jun 28, 2020
    #4
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I'm not sure how talking to agents work

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