Windows 10: im on windows 11 and can't download my elgato capture hub msi file

i cant seem to download it and i dont wanna go to micro center just have someone look at it and pay 50 dollars but the error i keep getting is This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package

:)

 

Elgato capture device not showing in elgato software

Can’t get elgato capture HD to open in windows 10 with elgato Video capture or control panel software

The card is showing in device manager and camera has all apps enabled in security cemtre

any help please ?

 

My windows crashes often with my Elgato Capture Card

Hi Wolfstigerin

I am Dave, I will help you with this.

As expected all your minidump files do list the device driver (CY3014.X64SYS) on the Elgato Capture card as the cause of the crashes, nothing else is listed as a contributing factor.

That driver is known to cause BSOD's, the only thing you can do is make sure your system is fully up to date, then uninstall that driver, and then go to their website to download or check on their forum to see if anyone has found a solution, it is a known issue.

 

Elgato capture device not showing in elgato software

Been searching for weeks, but can’t find much, sent help requests & tweets to elgato , but nothing, strangely it detects using the elgato game capture software, but not the video capture software, someone on a,Avon said they had to use an older version of he software, was difficult to find, but hasn’t answered my enquiry, so can’t find older versions.

plan to Imstall a fresh windows 7 to my pc ( Present system image backed up ) and see if it’s a W10 issue...

hoped someone somewhere would have had a similar issue

thanks