Windows 10: I'm running into a blue background recovery screen. I login to my Microsoft account to...

I opened my computer today after left it unused for a month plus and am running into a blue background recovery screen. I login to my Microsoft account to recover my bitlocker key but every time I typed it in it said "failed to unlock this bitlocker recovery key". I finally reset it to clean all personal files and apps but unfortunately still running to the same problem. What can I do next, please.

:)

 

Login Screen Background Not same as desktop Background

That's what this option is currently intended to do: when OFF, it shows solid color on login screen, when ON it shows the standard blue windows logo background on login screen. It is probably customizable, but only through a "hack" of some sort.

The ability to keep the lock screen background on login screen is coming up in the next major update. But it is not in the current official build.

There's no option to show your wallpaper on login screen and none is planned. You can, of course, use the same picture as your wallpaper as login screen background and wait till the release.

 

Recovery and account

Hi Sarang,

We appreciate you for being a part of Windows 10.

I understand that you have upgraded to Windows again after performing reset.

Have you tried to restart the system again to check whether the Windows 10 is downgraded to previous version?

I suggest you to follow the below steps and check if it helps.

Step 1:

As the Windows 10 creates the new user account automatically, I suggest you to run the Microsoft account troubleshooter and check if it helps.

Refer to the following link to download and run the
Microsoft Account troubleshooter:

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Step 2:

As you have linked your Microsoft account in Windows 10, I suggest you to switch back to the local account if you wish.

How to switch to a local account from Microsoft account.

• 
  Press “Windows + I” keys to open settings (When you get the error “Critical error-start menu and Cortana not working”).
  
• 
  Select Accounts.
  
• 
  On the right side, it will show your current account with an option "Switch to a local account”.
  
• 
  Select “switch to a local account” and follow the steps to switch your Microsoft account into a local account. Once this is done your Microsoft account is safe and not linked with that computer anymore.
  

Note:

• 
  You may not delete the recovery drive, as it will help you to recover the Windows in future if the Windows is not working properly.
  
• 
  If you are using Microsoft account to login to Windows 10, there is no option to disable the password and sign in to Windows 10 directly without entering password. If you are using Local account to login to Windows 10, you can
  disable the password and sign in to Windows 10 directly without entering password.
  

Reference: Please refer to the below article and check if it helps.

Recovery options in Windows 10

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Login Screen Background Change

Hi,

Windows 10 has an easy way to customize your login screen background. To get started follow these steps:

• On the Search bar, type Lock screen settings.
• Click it from the search result and you should see the available options to change the background image.
  
  
  
  

Don't hesitate to respond if you need more help.