Windows 10: Im running windows 11 and I have some blue screens doing a fresh install

I had problems with my pc crashing and showing blue screens with the code IRQL_NOT_LESS_OR_EQUAL. I tried many things so I decided to do a fresh install. I deleted the old partitions and started the installation process but when it gets to preparing files for installation step it always blue screens with the IRQL_NOT_LESS_OR_EQUAL code. I don’t know what to do because I have no OS and can’t download it. I think it’s because it’s downloading on a nvme drive but I’m not sure.

:)

 

random blue screen windows 11 fresh install

Hi Muhammad Hafizh Alfayyadh,



Thanks for reaching out here at the Microsoft Community.



It sounds like you are experiencing a random blue screen on the fresh installed Windows 11. Would you like to share the blue screen log file with us? We will check if there are any valuable information for resolving the issue after investigation and analysis.

• You could press the Windows+R key combination, paste %SystemRoot%\Minidump and run it to get the blue screen log.
  
• If there is no log in the check:
  

1. Right-click the Start logo button in the lower left corner, select System, click Advanced system settings→Settings (startup and failure recovery)→Select Minidump in Write debugging information drop-down menu, and confirm;
   
2. Then check the virtual memory settings, click Settings (Performance) → Advanced tab → Change → check Automatically manage paging file size for all drives → and exit after continuous confirmation.
   

When the blue screen is displayed again, the log file can be found in the same way as before.

I have just sent you a Private Message where the attaching of .dmp file is possible.



Feel free to let me know if any update. Wishing you a lovely Christmas season and a very Happy New Year!







Best Regards,

Lynn Sun | Microsoft Community Support Specialist

-----------------------

* Beware of scammers posting fake support numbers here.

* Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Fresh windows install help.

Hi.
I have Samsung Series 7 NP7005ZA-S0AUS laptop pc. I decided to do a fresh windows install so I used a flash drive to re-install windows (I formatted the hard drive at the begnining of the installation). When the laptop booted first time in the installation process, I got a screen saying boot menu but it's empty. I clicked alt+ctl+de, the laptop restarts and gets me back to the same screen. I entered the bios and made sure the hd is on the top of the list and save/restarted but same issue. I tried loading bios default settings and that did not help either. I noticed in the boot menu that there are exclamation marks next to the HD and the SATA DVD drives, not sure what that means but they were not there before. I honestly think a bios update can do the trick but there is no way to upgrade the bios of a samsung laptop without Windows like my case so I am stuck.
Any help will be very much appreciated.
Notice: The hard drive has 8GB msata built in.