Windows 10: Im stuck on Blue Screen loop for 2 hours please help ! (This is my mums laptop she needs it...

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Stuck in a loop for 4 hours

My laptop is stuck in eternal blue screen loop. It has been this way for over 4 hours. One screen says: "Hi there. Lets get a few basic things out of the way. The other screen says: Get going fast. Change these at any time. Select Express settings to
I cannot get it out of this loop. Cannot get it to boot in Safe Mode. Need help!!!!!

 

Stuck in a loop after windows performed repair

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

As per the information that you have provided, I suggest that you perform Power Drain as you are stuck in a loop and this might help you access the desktop screen. To learn how to perform this follow the steps below

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power
  cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps

 

Help Im stuck in an endless startup loop during the windows 10 upgrade

Hello,

I hope someone can help me.

I have a 3 year old HP pavilion DM4 laptop which was running windows 7 64 bit home version.

I clicked on the 4 square windows 10 update 'button' and started the install. I think the install is 'stuck' in startup mode...

• the HP logo shows on the center of the screen, in the lower left corner the 'press ESC for startup menu " message shows,
• I get a blue/black screen for a few seconds,
• then the 4 blue squares windows 10 logo for a few seconds, with white dots in a circle near the bottom of the screen
• then a black screen
• then back to the HP startup logo (#1 above)

it had been in this endless loop for 2 days.

I tried to use 'system recovery' through the HP startup menu. The HP recovery menu shows. When I select Microsoft System Restore, I am informed there are no system restore points.

I appreciate any help and advice so I can use my laptop again. Thank you.