Windows 10: I'm stuck with 24GB of temp files that I can't find to delete

I there, I need help. I'll try to be as clear as possible.

I got Windows 10 Home x64 and I'm using a SSD.

I tried downloading a Google Drive folder using Mozilla Firefox. When it finished "preparing the files", like 20 download windows pop up: the folder was bigger that what I expected, so it generated many 2GB zip folders to download. I started downloading half of them, but realized I didn't want this plus, I didn't had the disk space to actually store it. So I cancelled the files that were in the middle of the download.

After I did this, an alert pop up saying I didn't have more disk space. And I had indeed just a few MB left.

So after cancelling the downloads, I empty the trash bin. This doesn't solve the issue. "Right, I have to delete the temp files" I think.

I go to configuration > system > storage, and there I see that I have 24GB of temo files to delete.

BUT


When I move forward to get rid of them, now it doesn't show the 24GB, just a few houndrer MB.

I go to %temp% and I see that, the 24GB are not there.

I tried looking for temp files from Mozilla, but didn't find anything.

I check with WinDirStat, same thing. Can't find those files. Tried with CCleaner, same thing.

I checked Windows defrag, the disk seems to be OK.

Of course I restarted a few times and even turn off the computer for an hour or so. Nothing changed.

Despite all the things I've tried, I'm in no way an expert, so I'm surely missing something here o places to look, but at this point I have no idea what else to look, not even what "tutorial" to look for.

:)

 

These temp files will not delete

Hi Jeffrey,

Thank you for your interest in Windows 10.

We understand that, you are unable to delete temp files on Windows 10 and I'd be certainly help you.

For a better understanding of your issue, answer the query below:

• Do you receive any prompt or error code?
• What happens, when you try to delete temp files?

I suggest you to follow these methods below and check, if it works:

Method 1:

• Press Windows key + R key together, to open RUN command Window.
• Type "temp" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.

If the issue persists, follow method 2.

Method 2:

• Press Windows key + R key together, to open RUN command Window.
• Type "%temp%" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.
  

If the issue persists, follow method 3.

Method 3:

I suggest you to boot the computer to Safe Mode, then perform disk cleanup on Windows 10 and check, if it works.

I suggest you to refer the article and check, if it helps.

Windows Startup Settings (including safe mode):

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Let's try to perform disk cleanup on Windows 10 and check, if it works.

Disk cleanup in Windows 10:

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10

Please feel free to contact us, if you face any issues with Windows.



Thank you.

 

Temp Files : Runaway Creation

Hello Bruce,

Windows Temporary files are created by the operating system during the normal course of its running when there may not be enough memory allocated for the task.

I suggest you to follow the steps below to delete temporary files nad check if it helps:

Step 1

• Press Windows key + R
• Type temp and click OK
• Press Ctrl + A and click Delete

Step 2

• Press Windows key + R
• Type %temp% and click OK
• Press Ctrl + A and click Delete

Step 3

• Press Windows key + R
• Type prefetch and click OK
• Press Ctrl + A and click Delete

Get back to us, if you have further queries. We will be glad to help you.

 

Temp file cleanup trouble

Hi thanks for reaching out! I'm Kyle M. a Microsoft Independent Advisor and a Microsoft Community Member like you. I'm glad to help you with your concern.

Follow these steps to remove excess Temp Files:

1. Press Windows key + i to open settings.

2.Select System > Storage and then scroll down the list and choose Temporary files.

3. delete temp files by clicking "Remove Files" just be careful on downloaded files.

Let me know if you need anything else! Keep safe!

Regards,

Kyle M.