Windows 10: I'm trying to add a new user to a computer as an administrator.

From the Windows screen of a Lenovo PRO/Business Computer I've set up the computer as an Admin.From the Admin Login, I go to settings, accounts, other users, then I have two options: Work or school users, or Other users.1. Selecting the "add a work or school account". If I select this option, I am given the screen "Account Info" with the row to enter "user account" - I've tried using the person's email and name and selecting "Standard User" account type. - Once I've done this with the user's email address, I see the user "AzureAD\username which it pulls the right name from the individual's

:)

 

Help with administrator users!

Hello, Kaitlyn D'Agostino

Welcome to the Microsoft Community.

It sounds like a tricky situation, but don't worry, there are several steps you can take to re-establish your control over the administrator account on your Windows 11 laptop.

Here’s a step-by-step guide to help you resolve this issue:

Step 1: Create a Local Administrator Account

1. Boot into Safe Mode (if necessary)
   
   • If you're having trouble accessing settings normally, you can try booting into Safe Mode. Restart your computer and press Shift + F8 before Windows starts. This might take a few tries as timing can be tricky.
     
2. Create a New Local Administrator Account
   
   • Press Win + R to open the Run dialog box.
     
   • Type compmgmt.msc and press Enter to open Computer Management.
     
   • In the left pane, navigate to Local Users and Groups > Users.
     
   • Right-click on the white space in the middle pane and select New User.
     
   • Fill out the details for your new local account. Make sure to uncheck User must change password at next logon and check Password never expires.
     
   • After creating the user, right-click on it and choose Properties.
     
   • Go to the Member Of tab and click Add.
     
   • Type Administrators and click Check Names, then click OK.
     

Step 2: Log in with the New Local Administrator Account

1. Log out of your current account.
   
2. Sign in with the new local administrator account you just created.
   

Step 3: Remove Your Friend's Microsoft Account

1. Open Settings by pressing Win + I.
   
2. Go to Accounts > Access work or school.
   
3. You should see your friend's account listed here. Click on it and select Disconnect.
   
4. Also, go to Accounts > Family & other users.
   
   • If her account appears here, attempt to remove it again. Since you’re logged in as a local admin now, this should work.
     

Step 4: Re-link Your Microsoft Account

1. Switch back to your original Microsoft account.
   
2. Go to Settings > Accounts > Your info.
   
3. Click on Sign in with a Microsoft account instead if you’re using a local account. Follow the prompts to sign in with your Microsoft account.
   

Step 5: Adjust Account Settings as Needed

1. Ensure that your account is set as an administrator:
   
   • Go to Settings > Accounts > Family & other users.
     
   • Select your account and make sure it is set to Administrator.
     

Step 6: Verify Outlook and Other Applications

1. Open Outlook and ensure it is linked to your Microsoft account.
   
   • You might need to sign out and sign back in, using your credentials.
     

Step 7: Clean Up Any Residual Issues

1. Check OneDrive and other Microsoft services.
   
   • Ensure they are synced with your account, not your friend’s.
     

By following these steps, you should be able to regain control over your laptop and remove your friend's account from the system. If you encounter any specific error messages during these steps, please provide those details so we can offer more targeted assistance.

Best regards



Bobhe | Microsoft Community Support Specialist

 

Windows 10 Administrator's Permission Needed. I AM THE ONLY USER!

Hi Quinton,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern that you are unable to play the game Civilization IV Gold Edition after upgrade to Windows 10, we will help you with this issue.

Please do let us know the following information to understand the issue and assist you better:

• As you have already created new user account, have you tried to log-in with that account and access the game?
• Is this issue confined only to the specific game?

I suggest you to try few of the below steps and check if it helps:

Step 1: I suggest you to check the number of user accounts created on your laptop and also to ascertain the administrator account.

• Press Windows + R key together on your desktop screen.
• Type netplwiz and hit Enter.

Step 2: Enable Built-in administrator.

I suggest you to enable built-in administrator account, try to log-in with that account and access the game to check if there is any issues with the current user account.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter: net user administrator /active: yes
  (Check for the spaces)
• Now log off from the current user and try to login to the administrator account that is enabled.
  

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Hope it helps. Try the above troubleshooting steps, reply to the post with an updated status of this issue and required information. We will be happy to assist you accordingly.

 

Becoming the administrator on my own computer

Hi Joan,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to enable the built-in Administrator account by following the steps below:

• Right click in the Start icon and select Command Prompt (Admin).
• Type the below command:

Net user administrator active:yes

3. Restart the computer and login to the built-in Administrator account.

4. Delete the account which is not required and make the required account as Administrator.

5. Sign-out from the built-in administrator account and login to the other account which is made as the Administrator and check for status.

After creating a new Administrator account, disable the built-in Administrator account by following the steps below:

• Right click in the Start icon and select Command Prompt (Admin).
• Type the below command:

Net user administrator active:no

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.