Windows 10: I'm trying to download an app, yet there is no movement in the progress circle.

My account has already been charged, and I don't know what to do. I tried installing Minecraft Java edition, and paid the $49.95 off of Microsoft Store. After I bought it, everything was normal, yet it has been over 30 minutes since the purchase and the "installing" circle still hasn't moved an inch. I don't want to risk uninstalling and re-installing it, as it might charge me another $50 for an app I already paid for. What do I do???

:)

 

After downloading apps-download disappear (It did not show up the setup apps).

Hi,

To assist you better, please answer the below:

1. Which browser are you using to download the apps?

2. Did you see the download progress is completed successfully?

3. Where exactly(location) you are looking for the downloaded app?

4. Is this issue specific with Java and Flash Player?

5. Did you try downloading some other app and check if the same issue occurs?

I suggest you to download all the windows updates and check if it helps.

Follow the steps below:

• On the search bar type Settings.
• Click on Update and Security.
• Click on Check for Updates.
• Read and accept the license terms, and then tap or click Finish if the update requires it.
  

Also, I suggest you to set the download location for Internet Explorer and download apps using Explorer and check.

Follow the steps below:

• Open Internet Explorer.
• Access the settings menu by clicking on the settings icon
  (it is a round gear shape near the top right of the Internet Explorer browser).
  
• Choose "View downloads" from the menu. This will bring up the Downloads window.
  
• 
  Click on "Options."
  
• 
  Press the Browse button and browse to the folder where you want to download to be saved.
  
• 
  Confirm with the OK button to assign the new download location. The downloads you perform from hereon will be saved in the folder that you have chosen.
  

If you are using Edge browser for downloading apps, please follow the steps below to find the downloaded app if it is completed successfully.

• Open the Microsoft Edge app.
• Click on the Hub button on the right top corner of the screen (next to save favorites).
• Click on Downloads button in the Hub, and click on the Open folder link.

Revert to us with the requested information and the results of the steps provided. We will be glad to assist you further.

Thank you.

 

Download of Windows 10 "In Progress" for a week with no progress

My Windows 10 upgrade has been sitting saying that the the download has been "In Progress" for a week, but there has been no movement as of yet (below). When I click on "View Download Progress" the window minimizes itself and nothing occurs.

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.