Windows 10: I'm trying to install Office on my laptop but when I do it states "OfficeSerup.exe Couldn't...

Trying to download office but according to OfficeSerup.exe it can't be downloaded because the virus scan failed. What do I do please?

:)

 

Update KB4550961 couldn´t be installed

Hi! I´ve tried hard to install KB 4550961 unsuccessfully. Even run this or that in order to correct whatever the problem might be.

However, after restart it appears “Updates couldn’t be installed” on the screen. Running Scannow and Restorehealth as Administrator didn´t
work either.

I´ve also gone step by step thru “Fix Windows Update errors” steps 1 to 5. I´m reluctant to follow Step 6 Reset or Reinstall Windows –
Refresh is not included - because I´m afraid I might loss some stuff important, though I created a restoration point and a USB recovery drive, just in case.

 

I`m unable to install anything from the app store: Code: 0x80072EFD

Hey Greg,

Thanks for the help!

I tried everything on the list, including the system restore, expect step 13, because I couldn`t find the appropriate software for my SSD. Nothing seems to work.

If I try to install anything from the store, I just get the same error message.

I already did everything from this post to be sure my computer is clean:

https://www.reddit.com/r/techsuppor...ested_reading_official_malware_removal_guide/

Any other suggestions?

 

Trying to reinstall Win10

Do not download or use Restoro PC Repair Tool, just try the steps listed below that.