Windows 10: Im trying to sign into Xbox on my pc but windows hello won't accept my PIN. I have reset it...

I have reset it twice, but it still hasn't worked. I can only use PIN on this device.

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

After Windows 10 update, signin screen won`t accept my pssword.

Sign-in screen won`t take my password after Windows 10 update on a new HP laptop. I had setup a pin login but now asks for Microsoft password which I wrote down and have used before but will not accept now.

Doug991

 

Xbox (PC) PIN login issue

Hi uso,

Thank you for getting back to me and providing additional information about the issue you're facing. I'm glad to hear that you were able to log in to your Xbox account on your own PC without any issues.

In regards to your question, the PIN used for logging in to your Xbox account is different from the PIN used for your PC login. It's possible that you may have created a PIN for your Xbox account without realizing it, or that the PIN is set as a default security measure for new Xbox accounts.

Unfortunately, there isn't an option to remove the PIN security from your Xbox account directly. However, we can try a few things to troubleshoot the issue.

First, let's try resetting your PIN again by following these steps:

> Go to account.microsoft.com and sign in to your account.

> Click on "Security" and then "More security options."

> Under "Windows Hello and security keys," select "Manage" and then "Change my PIN."

> Follow the prompts to reset your PIN.

If this doesn't work, we can try logging in to your Xbox account on a different device to see if the issue persists. Additionally, you can try contacting Xbox Support directly for further assistance here is the link: Xbox Support

I hope this information is helpful, and please let me know if you have any other questions or concerns.

Best regards,