Windows 10: Im unable to connect my devices to my HP w10

im unable to connect my devices to my HP W10

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

Bluetooth Device not connecting.

• I performed a reset through cloud download of my HP Pavilion 15-dk0050tx Windows 10 Laptop from windows' settings app.
  
• After the reset, I observed that my laptop is unable to connect to my mobile through Bluetooth.
  
• So I tried a few things from "answers.microsoft.com".
  
• What I tried are:
  

1. Updated my windows to the latest version.
   
2. Updated all windows apps from Microsoft Store.
   
3. Updated my all drivers from HP Support Assistant.
   
4. Performed troubleshoot of Bluetooth from Windows' settings.
   
5. Tried to update drivers from the device manager.
   
6. Removed my device from Bluetooth devices & tried to connect.
   
7. Uninstalled my device from the device manager & restarted my laptop.
   
8. Tried to connect my device again but failed.
   
9. To ensure which device(laptop or mobile) has a Bluetooth connectivity issue, I used another mobile but it was also unable to connect.
   

please suggest to me what should I do now

 

How to remove "HP Connected Remote" as a sign in account ?

Hi Dave,

Thank you for writing your query in Microsoft Community.

• 
  Is your computer connected to a domain network?
  

HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

• On the Windows 10 Start screen, type hp connected remote.
• Click HP Connected Remote from the Apps search results.
• Click Settings, and make sure Enable HP Connected Remote is turned On.

Reply us back with the status of this issue. We will be glad to assist you.