Windows 10: im unable to delete a game file

Error 0x8007016A: The cloud file provider is not runningive tried to delete this old file of mine from a game that ive already deleted a while back, but any time i try deleting the file on my one drive an error message comes up i was wondering how i could fix this and delete the fine

:)

 

Unable to delete temporary files

Hi Sumit,

Looks like you are running out of storage space, let's walk you through the steps of running
Disc cleanup for your Windows 10 device.

To delete temporary files, kindly follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If you need to free up more space, you can also delete system files:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• In Disk cleanup, select Clean up system files.
• Select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If the suggestions above didn't work, feel free to post back so we can further troubleshoot.

 

Unable to delete a file

Hi Brent,

There are a lot of possible reason why the issue occurs, we suggest that you access
safe mode
and
delete the files there. If the same issue occur,
reboot
your PC and run these following
methods of troubleshooting
steps:

Method 1:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 2:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 3: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

Let us know how it goes.

Regards.

 

Unable to Launch Games such as Gears 4

Hi,

An outdated version of the Windows Store is one of the possible reasons why you are unable to launch any games from Windows Store. To help you resolve this concern, we suggest that you follow the steps below:

Step 1: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

• Click Start and click Settings.
• Select System.
• Select Storage.
• Select This PC.
• Click Temporary files.
• Choose Temporary files.
• Click Remove files.

Step 2: Re-register the Store App and check.

• Right click on Start button on the desktop and select Command Prompt (Admin).
• Here, User Account Control window pops up and click on Yes to open Command Prompt with administrator privileges.
• Type the below command in the Command Prompt: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Kindly update us with the results, so that we can assist you further.