Windows 10: I’m unable to remove or quarantine a threat on my system

Discus and support I’m unable to remove or quarantine a threat on my system in Windows 10 Gaming to solve the problem; I can’t remove or quarantine a virus threat on my windows... Discussion in 'Windows 10 Gaming' started by Ojo Toluwani, May 25, 2023.

  1. OJO TOLUWANI
    Ojo Toluwani Win User

    I’m unable to remove or quarantine a threat on my system


    I can’t remove or quarantine a virus threat on my windows

    :)
     
    Ojo Toluwani, May 25, 2023
    #1
  2. GARYTHIBODEAU
    GaryThibodeau Win User

    Unable to remove or quarantine Virus Threat

    Ran a virus scan with defend and 3 threats were detected, however when I went to have them removed nothing happened, tried to quarantine them and again nothing happened any suggestions on how to eliminate these threats. The threats are PUA:Win32/SweetIM
    PUA:Win32/Visicom and PUA:Win32/AskToolbar
     
    GaryThibodeau, May 25, 2023
    #2
  3. BREE
    Bree Win User
    How do I remove quarantined threats

    It does say under 'Quarantined threats' that "Quarantined threats have been isolated and prevented from running on your device. They will be periodically removed". It could just be that by now they have been automatically removed. It's a possibility as your detections were a few days ago on the 5th. My test was less than 24 hours ago so the quarantined file has not (yet) been automatically removed.

    Just reassurance that it's working as designed.
     
    Bree, May 25, 2023
    #3
  4. ALN
    ALN Win User

    I’m unable to remove or quarantine a threat on my system

    How do I remove quarantined threats

    Windows Defender did what it is designed to do - quarantined a Trojan. Now I would like to remove it from quarantine. How do I do that? I know Windows says it will removed periodically, but I do not know how long that may be, so would like to manually get it off of my system now.

    The quarantine history also lists the same threat 3 times with the same date. Does that mean it tried to enter my system 3 times in the same day?
     
    ALN, May 25, 2023
    #4
Thema:

I’m unable to remove or quarantine a threat on my system

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