Windows 10: I’m unable to see the wi-fi and bluetooth option in settings

i have an Asus rog Stirx G15 and A while ago my bluetooth option disappeared and i was unable to turn it on or off, after searching online and trying to fix it my Wifi option has also disappeared and i’m unable to on or off it Help would be most appreciated

:)

 

Unable to connect to Wi Fi

I have just re-set my spare Windows 10 desktop computer, but am now unable to connect to wi fi and note that the Wi-Fi option in "settings" has now disappeared.

Can any one suggest a way of resolving this problem please?

 

No Wi-Fi option in Network & Internet settings

Evelyn ... first, I was unable to bring up the link in your reply.

Second, I went through the four steps you suggested and there has still been no change. Wi-Fi is still not showing up anywhere on my computer.

Next?

Thanks,

Julie

 

Unable to access Bluetooth and Wi-Fi as there are no drivers in Device Manager on Windows 10

Hi,



Thank you for posting in Microsoft Community and being part of Windows 10.



I understand your concern that you are unable to access Wi-Fi and Bluetooth as there are no drivers under Device Manager after upgrading to Windows 10.

• Do let us know the make and model of your device?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.



Try few of the below troubleshooting steps and check if it helps.



Step 1: I suggest you to run
Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Steps:

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  
  
  

Step 2: I suggest you to install the latest drivers and updates for your device after upgrading to Windows 10.

This will help you to find the drivers for Bluetooth and Wi-Fi and may help in installing the drivers.

Steps:

1. Connect to the internet (Wired internet connection).

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.



Refer: Connect to Bluetooth devices





Hope it helps. Get back to us for further assistance on this issue, we will be happy to help you further.