Windows 10: i'm using windows 11 in my asus tuf f15 laptop and i'm facing an issue which is happening...

I'm using windows 11 in my Asus Tuf f15 laptop and i'm facing an issue which is happening repeatedly . the issue is that my Bluetooth icon keep disappearing and I'm unable to connect Bluetooth devices

:)

 

Asus TUF Dash F15 12th gen 3050 RTX restart issue

Hi, Brandon Pereira1

Welcome to the Microsoft Community.



Thank you for reaching out to us with the issue you're experiencing with your Asus TUF Dash F15. I understand how frustrating it must be to deal with unexpected restarts, especially after your warranty period has just expired, and I apologize for the inconvenience this has caused you.

From your description, it seems that you have already taken several steps to resolve the issue, including formatting the laptop and seeking assistance from service centers and technicians. I'm sorry to hear that these efforts have not yet provided a lasting solution.

Given the persistence of the problem despite the change of thermal paste and adjustments in settings, it's possible that this issue could be related to hardware, software, or even power management settings.

For this, you can try the following suggestions:

1. Update drivers and BIOS: Make sure all drivers (especially graphics card drivers) and BIOS are up to date. Manufacturers often release updates that can fix problems like the one you're experiencing. You can visit your laptop's website to download the appropriate drivers and install them to see if the problem persists.
   
   ASUS TUF Dash F15 (2022)｜Laptops For Gaming｜ASUS Global
   
   Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
   
2. Check the memory: Use the memory diagnostic program in Windows to test all of the system memory.
   
   • Press Windows + R, type 'MdSched', Enter and then open 'Memory Diagnostic Tool'.
     
   • Tap on 'Restart now and check for problems'.
     
   • Follow the prompts to check, wait for it to complete, and check the report to see if any problems are detected.
     
3. Check Event Viewer: Check the Windows Event Viewer, which you can open by searching for 'Event Viewer' in the start menu and locate it at Windows logs > Application. see if there are any logs showing what caused the reboot. Look for critical errors or warnings that occurred before the reboot.
   
4. Hardware Diagnostics: Run a hardware diagnostic test. ASUS laptops usually have an in-built diagnostic tool, which can be accessed by pressing a key (usually F9, but check your laptop manual) during the boot process.
   
5. New Account: To rule out Windows, you can try creating a new account and see if the problem persists under the new account.
   
   • Select Start > Settings > Accounts and then select Family & other users. (In some versions of Windows you'll see Other users.)
     
   • Next to Add other user, select Add account.
     
   • Select I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.
     
   • Enter a user name, password, or password hint—or choose security questions—and then select Next.
     

If there is anything not clear, please do not hesitate to let me know.

Thank you for your patience and co-operation and we look forward to assisting you further.

Best Regards

Martin | Microsoft Community Support Specialist

 

No Windows 11 22H2 upgrade available for ASUS TUF DASH F15 FX517ZC

I do not see the Windows 11 upgrade to 22H2 for my new laptop ASUS TUF DASH F15 FX517ZC.

This model is a 2022 model, so surely testing must be over by now.

I am currently stuck at:

Windows 11 Home Single Language

Version 21H2

Installed on ‎14-‎05-‎2023

OS build 22000.1936

Experience Windows Feature Experience Pack 1000.22001.1000.0

When will I get the 22H2 Win 11 upgrade?

 

Issue with MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on Asus TUF F15 FX506HM

Hello everyone,

I'm facing a persistent issue with my MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on my Asus TUF F15 FX506HM laptop, and I'm seeking assistance to resolve it. After starting my PC, the Wi-Fi card works for a few minutes, but then it suddenly stops functioning. The Wi-Fi logo disappears from the control center, and the card vanishes from the device manager. To get it working again, I have to restart my PC every time.

Upon inspecting the Event Viewer, I noticed two errors related to the Wi-Fi card each time it malfunctions:

1. An error from "mtkwlex" with Event ID 5002.
   
2. An error from NDIS with Event ID 10317.
   

I've already attempted several troubleshooting steps, including:

• BIOS reset
  
• Installing the latest drivers for the Wi-Fi and Bluetooth
  
• Installing the latest drivers for the laptop model's Wi-Fi and Bluetooth
  
• Reinstalling the Wi-Fi card
  
• Removing power-saving settings
  

I've also contacted Asus support, and they suggested a BIOS reset and updating drivers, both of which I've already tried. I plan to reach out to them again, but I wanted to seek the community's advice as well.

If anyone has experienced a similar issue or has suggestions on how to resolve this problem, your assistance would be greatly appreciated. Thank you in advance for your help.

Best regards,

Beltium