Windows 10: imageclass mf264dw scanner doesnt find computer

I spoke at length with Canon customer service. The Canon printer imageclass mf2b4dw is connected to the same wifi network as the computer. It prints just fine, but it will not scan. Canon took over my pc and attempted to download and install driver software a multitude of times. The Canon customer service representative stated that there is a flaw with Windows Defender preventing the scanner from connecting to the PC. I attempted to call Microsoft at the advice of Canon, but was met with a cold and unsatisfying automated system, culminating in one of the worst customer service experiences of m

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Canon ImageClass MF3240 scanner problem with Windows 10

HOW ARE YOU?

I HAVE A PROBLEM TO SWITCH MY CANON SCANNER FROM WINDOWS 7 TO WINDOWS 10.

I DOWNLOADED A NEW DRIVER FROM CANON WEBSITE:

https://www.usa.canon.com/internet/...ageclass/imageclass-mf3240#DriversAndSoftware

[Windows 64bit] imageCLASS MF3240 MFDrivers (CARPS / FAX / ScanGear) "MF3240_MFDrivers_W64_us_EN" FOR WINDOWS 10.

1) CANON PRINTER IS WORKING WELL.

2) CANON SCANNER DOESN'T WORK.

I TRIED MORE THAN 2 DAYS TO FIX BUT SCANNER DOES NOT WORK.

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FINALLY I FOUND HOW TO FIX THIS PROBLEM.

PLEASE FOLLOW THIS PROCEDURE:

1) INSTALL DRIVER CANON MF3240:

[Windows 64bit] imageCLASS MF3240 MFDrivers (CARPS / FAX / ScanGear) "MF3240_MFDrivers_W64_us_EN" FOR WINDOWS 10.

2) INSTALL A SECOND DRIVER: CANOSCAN LIDE 120

sc68-win-lide120-1_02-ea33_3

3) IF YOU DON'T INSTALL CANOSCAN LIDE 120, CANON IMAGE CLASS MF 3240 WON'T WORK.

THANK YOU FOR A MICROSOFT COMMUNITY TEAM.

THANK YOU.

HENRY

JUNE 29, 2016, SAN JOSE, CA

 

Canon Imageclass MF4150 printer/fax/scanner , Scanner incompatible with Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused, I will be glad to assist you with this.

To better assist you, do let us know if you receive any error message when you try to scan.

I would suggest you to try the methods below and check if it helps.

Method 1: Printer troubleshooter

Run the Printer and scanner troubleshooter
and check if it helps.

An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save
you time and effort.

Method 2: Manually install driver

Download the scanner driver from Canon's website in the link below and check if the issue persists after installing the driver.

Download

Let us know the result.

 

Canon Imageclass MF5770 will print, but isn't detected as a scanner

I am connecting a laptop running Windows 10 to a Canon Imageclass MF5770 mutifunction printer-scanner. I am able to print using USB and Network connection. However, I am unable to scan as my laptop won't detect it as a scanner. I have downloaded the latest
drivers from Canon, but it still isn't detected as a scanner.

Thanks for any help you can give.

UPDATE:

I am able to see and use the scanner function when connected by USB, but not when using network connection.