Windows 10: Immediate crash Opening Outlook 2016

Discus and support Immediate crash Opening Outlook 2016 in Browsers and Email to solve the problem; When starting Outlook 2016, a User Account Control dialog comes up asking for permission to "allow this app to make changes". Clicking OK, causes an... Discussion in 'Browsers and Email' started by Kupuna, Aug 6, 2016.

  1. KUPUNA
    Kupuna Win User

    Immediate crash Opening Outlook 2016


    When starting Outlook 2016, a User Account Control dialog comes up asking for permission to "allow this app to make changes". Clicking OK, causes an immediate crash to desktop and "Outlook has stopped working" message.
    Starting a second time brings up a dialog "do you want to start in Safe Mode". Previously that would also crash with the "Outlook" profile. I created a new clean profile that will allow a restart in Safe Mode, where Outlook works normally.
    I have no idea where to begin in troubleshooting this problem. I'm using Office 16.0.7070,2033. I did find an AppCrash file for the incident. The only part I understood was the reference to MSPST.dll. I will attach the file. Thanks for taking a look at this.

    :)
     
    Kupuna, Aug 6, 2016
    #1
  2. MARK M. NEW YORK
    Mark M. New York Win User

    Windows 10 Version 1709 Issues

    After updating from Windows 10 Version 1703 to Windows 10 Version 1709 yesterday, my Lenovo ThinkPad laptop immediately had the following issues:

    1. All previously installed and perfectly working Microsoft Office 2016 Programs (Outlook 2016, Word 2016, Excel 2016, etc.) will not run (immediately crash upon opening) unless set to Windows XP (Service Pack 3) Compatibility Mode. All Office 2016 programs
    ran fine under Windows 10 Versions 1607 & 1703 with no compatibility setting (mode) required.

    2. At least 1 other previously installed and perfectly working program will not run (immediately crashes upon opening) unless set to Windows XP (Service Pack 3) Compatibility Mode.

    3. Upon Startup, Sign-in Screen will not display Lock Screen photo even though "show lock screen background picture on the sign-in screen" is set to On in Settings.

    4. You have to Sign-in 2x upon Startup. Windows ignores the first Sign-in.

    Is anyone else having these problems after the update to Windows 10 Version 1709? If so, how did you solve them? Thank you!
     
    Mark M. New York, Aug 6, 2016
    #2
  3. KK_SH
    KK_SH Win User
    Default Outlook 2016.

    Hi,

    My MYOB cant use outlook 2016 as default email on windows 10. Is outlook 2016 and Mail app conflict on windows 10 because my outlook 2016 keep crashing.

    Can I Uninstall windows Mail app.

    Thanks
     
    KK_SH, Aug 6, 2016
    #3
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Immediate crash Opening Outlook 2016

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