Windows 10: Immersive Control Panel crash only when entering the Bluethooth and other devices page,...

All the other sections work fine, I can even enter inside the sub-group by searching for mouse, the section that triggers the crash is Bluethooth and other devices.


Error report:


Faulting application name: SystemSettings.exe, version: 10.0.17763.1, time stamp: 0x9d9d9332
Faulting module name: ntdll.dll, version: 10.0.17763.1, time stamp: 0xa369e897
Exception code: 0xc0000005
Fault offset: 0x00000000000053e6
Faulting process id: 0x173c
Faulting application start time: 0x01d45bf671979a35
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 39f6a3c6-8e63-4c64-a42a-bf134982ff73
Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel


- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2018-10-04T15:25:13.843101900Z

EventRecordID 2114

Channel Application

Computer MSI-X299

Security


- EventData

SystemSettings.exe
10.0.17763.1
9d9d9332
ntdll.dll
10.0.17763.1
a369e897
c0000005
00000000000053e6
173c
01d45bf671979a35
C:\Windows\ImmersiveControlPanel\SystemSettings.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
39f6a3c6-8e63-4c64-a42a-bf134982ff73
windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
microsoft.windows.immersivecontrolpanel

:)

 

immersive control panel?

Hi Ruth,

Thank you for posting your query on Microsoft Community.

In order to assist you better please help us with the following information:

• 
  Check if Settings is renamed to "immersive control panel".
  
• 
  Did you make any changes on the computer prior to the issue?
  

Method 1: Run SFC scan

I suggest you to perform SFC scan and check if that helps. The
sfc/scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

Use the System File Checker tool to repair missing or corrupted system files


Note: Applies to Windows 10 as well.

Note: System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

If issue still persists I would suggest you to create a new user account and check if it helps in resolving the issue.

Method 2: Create new user account

Try these steps to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

• 
  Go to Settings.
  
• 
  Choose Accounts
  and then select Other User Accounts towards the left.
  
• 
  Select Add an Account.
  
• 
  Enter a user name and hit Next.
  
• 
  Click on Finish.
  
• 
  Sign out from the current Account and Log into the new account.
  
• 
  Check if issue persists.
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

immersive control panel?

Suddenly today in my start menu, "settings" changed to "immersive control panel". Clicking on it, it still goes to the settings menu.

I have run virus checkers and don't see any viruses.

 

Search Of the Immersive Control Panel Not Working

Can't search the setting panel (Metro). For example, as I enter "Windows Update" or just "Update" in the search box of the setting panel, no setting options coming out in the result list, no windows update appear in the drop down list. Almost any setting
options in the setting panel can't be search for, but control panel settings works fine.