Windows 10: Imported clips from action camera do not open

After importing video from my Garmin action camera it imports to onedrive>pictures>camera imports, and then I go to play the clip, it comes back saying "server execution failed." Videos and pictures used to get imported to where I could left click in the search box on the bottom left, it would give an options for photos, and I would see my photos in big thumbnails. Then, after a change for what appears to be the worse, my videos were in this pc>windows>users>my name>pictures. Now they are not there and are in onedrive, and unviewable.

:)

 

Importing Photos from my camera to my computer.

Hello William,

Thank you for posting your query on Microsoft Community.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Does your camera gets detected by Windows when you connect it?
• What is the make and model of your camera and PC?

Let's try the steps below to import photos from camera to your PC.

• 
  Connect a camera your PC.
  
• 
  Open the Photos app.
  
• Swipe up from the bottom edge.
  
  (If you're using a mouse, right-click within the app.)
• 
  Tap or click Import.
  
  If you have problems or want to import from a DVD, see Import photos and videos from a camera, phone, or DVD.
  
• 
  Tap or click the device you want to import from.
  
• 
  The app automatically searches for all photos and videos that it hasn’t imported before and selects them. You can also swipe down on or click each photo and video you want to import, or tap or click
  Select all.
  

If the camera is not detected when you connect it to Windows, there could be possibility of driver issue. Uninstalling and reinstalling the camera driver may help us in getting this issue resolved.

Step 1: Uninstall the Drivers.

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on “Device Manager” from that list.

c. Search for the Camera driver in the list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Camera manufacturer’s website and search for the latest Windows 10 drivers available and then install it by following the instructions given in the website.

Try the above suggestion and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

Thank You.

 

Camera is not opening

Hi Hardik,

One of the possible reasons why the camera is not opening after the update is the antivirus software that's blocking it or it could be that the driver is outdated.

To resolve your concern, we suggest that you follow the troubleshooting steps listed on this
link. The link contains troubleshooting steps such as checking the antivirus and the outdated webcam driver.

Kindly update us with the result and let us know if you need further help.

 

camera not opening

Hello,

We understand that after a Windows 10 update, your camera stopped working properly. This issue may have occurred due to corrupted drivers. For us to help you with this, kindly answer the questions below:

• Are you getting an error message whenever you try to open photos or start the camera?
• What is the current build and version number of your Windows 10? To check, press the Windows key, type
  winver, and press the Enter key.
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you check this
article and perform the troubleshooting steps given to see if there will be any changes on your Windows 10 camera.

Kindly get back to us.