Windows 10: Importig Photos Issue

So when I try to import photos from my phone, I right click on the device, click import pictures and videos, then it scans for the pictures. I now want to choose an import location, but when I click the "More Options" button on the bottom left, nothing happens. I tried this with my mom's phone too and the same thing happened. Even if I don't change the save location, when I click import, I have no clue where the images are importing to. None of my drives change the amount of space available so I am absolutely confused and I just want to back up my photos. Please help!

:)

 

shut down goes into restart mode instead of shutting down

shut down goes into restart mode instead of shutting down

 

Issue with MICROSOFT PHOTOS

Try reinstalling all apps:

Open Start, type: powershell

Right click PowerShell

Click Run as administrator

Type the following command then hit Enter, exit PowerShell then restart, then try updating through the Store again.

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

That doesn't work:

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Still not working, then I recommend a repair upgrade:

http://answers.microsoft.com/en-us/insider/wiki...

 

Whate make of phone and what are you using to import? I most cses the phone just shows as a usb drive so you can go in explorer and copy them were you want some phone oem software takes it to their viewing package

 

I'm using an iPhone 7 Plus on iOS 10.3.1. I Could just look in the folder and copy over the individual images but I would have to manually look back and see which ones I didn't import. It would be easier if I could just get the "More options" button to work

 

Your using itunes to import?

 

No, I'm just using the windows file explorer to import