Windows 10: Importing photos from phone into photos.

Once connecting my Iphone with USB and selecting trust this computer on my phone, then import from phone on the photo app it says it cannot find any photos on the phone. The photos are definitely on the phone and not on the cloud as when I go into the folders it has the DCM1 file with the photos there. I have updated the software on the phone and the computer to the latest version. It recognizes there is a phone attached to the computer but then says there are no photos found. Can anyone advise please?

:)

 

iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
    

 

importing photos

Thank you for clearing that out. It looks like you are importing the files using the Photos app. When you import photos using this app, the files get imported into your Pictures library. To view these files, refer to these steps:

• Open File Explorer.
• On the list of folders on the left side of the window, click on Pictures. You shall see the photos imported from the SD card using the Photos app.

Another option you have is to import the files solely using File Explorer. Here's how you can do it:

• Connect the SD card into the computer.
• Launch File Explorer.
• Click on This PC.
• Locate your SD card under Devices and drives.
• Double-click on the SD card.
• Manually choose which photos to move into your local folders. Right-click on each photo and choose
  Copy (Ctrl + C) then go to the destination folder then right-click on an empty space in the window and select
  Paste (Ctrl + V).
• If you are importing all the photos, you can press Ctrl + A on the keyboard to select all of the files. Copy then Paste them into the destination folder.
• If you are importing selective photos, hold the Ctrl key while clicking on the photos you want to copy. This will let you choose a number of photos instead of selecting all of them like what Step 7 suggests.

Once you're able to get the hang of the tricks, importing photos will not be a challenge anymore.

Tell us which method works best for you.

We're here if you need more help.

 

Photo import procedure?

Hi Duanestory,

We appreciate you for being a part of Windows 10.

We need more information to help you better.

1) How are you exactly trying to import the photos in Windows 10?

2) Where exactly you refer to, when you say " box that displays them has no "import" button"? Is it in Photos app/any other source?

Follow the below steps to import the photos from your phone through Photos app and check if it helps.

• Open the Start menu, type Photos in search bar results and click on Photos app from the search bar results.
  
• Click on the (...) Symbol at the top right corner of the Photos app.
• The icon next to (...) Symbol is the Import icon, Click on it.
• Follow on screen instructions to import the photos from the connected device to your computer (Android/Windows/other device)

Reference: I suggest you to refer the below articles and check if it helps.

Import photos and videos from a camera, phone, or DVD

http://windows.microsoft.com/en-us/windows-8/import-photos-videos

The above article applies to Windows 10 also.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.