Windows 10: IMPOSSIBLE to return extra unintentional purchase of Minecraft to Microsoft!

Discus and support IMPOSSIBLE to return extra unintentional purchase of Minecraft to Microsoft! in Windows 10 Gaming to solve the problem; I purchased a copy of Minecraft Windows 10 from the Microsoft store, but was logged in to my Xbox account, so it wouldn't load on my computer because... Discussion in 'Windows 10 Gaming' started by roarjan, Jun 30, 2021.

  1. roarjan Win User

    IMPOSSIBLE to return extra unintentional purchase of Minecraft to Microsoft!


    I purchased a copy of Minecraft Windows 10 from the Microsoft store, but was logged in to my Xbox account, so it wouldn't load on my computer because my PC is tied to Outlook. In frustration I purchased an additional gift version of Minecraft and sent it to my Outlook account thinking I could return the Xbox copy later. But no, Microsoft won't allow me to return it. And so now I'm stuck with an extra unusable copy that I shelled out an extra $29.99 for. Any suggestions???

    :)
     
    roarjan, Jun 30, 2021
    #1

  2. Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.



    1. From where did you purchase the Minecraft game?
    2. Have you already installed Minecraft on your Windows 10 computer?


    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    If you have purchased Minecraft from Oculus, then I suggest you to
    Contact the Oculus Support Team
    and they will help you with this.



    Please feel free to contact us back, in case you have any other questions/issues with Windows in future.
     
    Shafeeq_Khan, Jun 30, 2021
    #2
  3. Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

    Hi Debalena,



    Thank you for writing to Microsoft Community Forums.



    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you want to swap your editions of Minecraft that you have purchased, please
    Contact Mojang Support and they will help you with this.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    As you need the Java Edition of Minecraft, you can follow the steps mentioned in
    How do I install Minecraft: Java Edition? and install
    the Java Edition of Minecraft on your computer.



    Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
    Minecraft: Java Edition system requirements.



    For reference, you may also refer the Different Minecraft Editions
    to know more about the different versions of Minecraft.
     
    Shafeeq_Khan, Jun 30, 2021
    #3
  4. IMPOSSIBLE to return extra unintentional purchase of Minecraft to Microsoft!

    Returned the ASUS and purchased a Dell

    I have made my decision and I am returning the Dell. After my money is refunded, I will have to do research and will have a choice on what to find that fits into my budget but better than the Dell. I hate returning things like this. It is so frustrating. I know a lot of you have recommended brands, models, and told me where to purchase a computer from, but if some of you could re-list some suggestions that would be very much appreciated. I need all of the help I can get with this.
     
    Jesse Williams, Jun 30, 2021
    #4
Thema:

IMPOSSIBLE to return extra unintentional purchase of Minecraft to Microsoft!

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