Windows 10: In 2024, I still need to pay for HEVC HEIC HEIF extension?

it is ridiculous for Microsoft to not able to open HEIC picture. It requires me to purchase the USD0.99 extension. EVEN in Windows 10 and 11. COME ON! ITS 2024 now, HEIC HEVC is the trend and you guys still not able to support the format for free. Just learn from Apple and start putting your shoes in CUSTOMER, not shareholder.

:)

 

Can't open HEIC photos even with HEVC and HEIF extension installed

When I try to open HEIC photos from my iPhone 14 pro on my computer in the photos app I get the error "It looks like we don't support this file format." despite having installed both the HEIF and HEVC extensions from Microsoft.

I tried rebooting the machine after installing the extensions, and then I tried repairing the Photos app and the HEVC extension, with no effect.

Also, I don't see the HEIF extension in the installed app list, despite it being "installed" in the Microsoft store.

My computer is currently on Windows 11 home single language Version 23H2 with an AMD 2700X CPU and an RX590 GPU.

 

HEIF & HEVC extension downloaded, but couldn't view image files

Hi Team,

I have successfully installed the HEIF extension and also purchased the HEVC extension from the Microsoft store. After downloading the extensions too I'm unable to view the images captured in HEIC format. Even on the home page of the HEIF/HEVC extension only options to view videos are available. I have tried attaching all the screenshots of the home tab of extensions, photos app notifications and payment order receipt but unable to do the same.

I need your suggestions and input at the earliest.

Regards

Thoufiq

 

Downloading HEVC/HEIC extension

Hi ,

I am Ivan, I will help you with this.

So you can't install the HEIF and HEVC extension from the Microsoft Store, thus having difficulty opening the files.

You can download the extension packages offline from APPX and install them directly.

Another would be to download the K-lite Codec pack and use the k-lite player to open the files in HEVC and HEIC using third-party software Photo Viewer.

Independent Advisor - Community

Thanks